Amy Roberts Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Co, Us

*Develops comprehensive and integrated human capital strategies to accomplish business goals, mission and vision, through talent acquisition and retention, workforce development, total rewards, culture enrichment and employee engagement for approximately 800+ employees, throughout 22 clinics. *Partners with the executive and senior leadership team contributing to the development and execution of the overall business strategy by defining and integrating the operational functions of the human resources practices enterprise-wide increasing performance, improving efficiency and enhancing collaboration. *Leads, manages, and motivates a HR department of 10 people in the overseeing of all processes and programs related to the employee development lifecycle; including developing and implementing policies, procedures, compensation, and benefits to meet federal, state, regulatory and accreditation agencies.*Supports efforts to strengthen people growth and development by designing and delivering training for a diverse and inclusive organizational culture by facilitating a positive workplace environment, through high functioning teams, effective management and leadership, exceptional customer service and staff resiliency.

King Of Prussia, Pa, Us

*Implemented human resource strategies for 300+ employees by establishing department accountabilities, including talent acquisition, selection, hiring, orienting, coaching and counseling, appraising, disciplining staff; succession planning, records management, employee relations and retention, AA/EEO and Title IX compliance.*Guided management and employee actions by researching, developing, writing; and updating policies, procedures, methods, and guidelines: communicating and enforcing organizational values ensuring compliance with UHS operating policies and procedures, regulatory agency standards, and current, applicable labor laws: advises leadership in areas of employment and compliance, including but not limited to FLSA, FMLA, EEO, ADA, ADEA, and equal pay issues. *Participated in the development of budget recommendations for operating and capital expenditures: annual salary adjustments, merit increases and compression issues. Ensures staff and financial resources are utilized appropriately and shifts resources based on business needs with budget restraints: consults with leadership regarding alternative strategies and contingency planning whenever appropriate to avoid adverse employment actions. *Facilitated employee training and development programs through competency assessment forms, performance evaluations, corrective action forms, information received through performance improvement and safety committee, career development/continuing education needs assessment, stay and exit interviews etc. ensuring training and development opportunities are available to staff.*Facility liaison for all corporate vendors facilitating health and wellness benefits, workers compensation, unemployment, and leave claims/cases, ensuring fair and equitable actions are implemented and carried out on behalf of federal, state, and regulatory agencies.

Seattle, Wa, Us

*Drove success and enhanced organizational effectiveness through researching and identifying HR issues; contributing information, analysis, counseling, policy and guideline creation, and recommendations in line with organizational objectives while serving as a trusted adviser to executive leadership.*Provided HR guidance and direction relating to day-to-day employee/management-related functions to include; recruiting, interviewing, selection, hiring, orienting, evaluating and improving employee performance, conflict management, disciplining, terminations, recommending pay increases, retention strategies, employee status changes, and grievances for 8 offices, throughout 4 states/ 500+ people.*Administered, maintains, and evaluates benefit programs; which are competitive, cost effective, and appropriate to the industry including: health, vision, dental, 401(k), PTO, LOAs and employee assistance.*Oversaw payroll process for approximately 300 people, throughout 12 states on a weekly basis. Responsible for the timely collection and entry of 3 separate payrolls. Thoroughly inputted and analyzed payroll data, reviews computations, monitors, and creates various reports ensuring the highest level of accuracy. *Oversaw workers’ comp insurance; facilitate audits, processes claims and monitors progress, payments, and reimbursements. Overall worked to reduce claims from a risk management perspective through quarterly safety notifications, health and wellness initiatives, and safety trainings.*Instructive in all employment verifications and unemployment requisites. Filed proper documentation in a timely manner, file unemployment appeals if necessary and participate in unemployment hearings, as needed. *Provided HR expertise and support, ensuring policies and procedures are compliant with all regulatory, licensing bodies and governmental codes and laws including city, county, state and federal agencies pertaining to HR administration.

Seattle, Wa, Us

* Designed and implemented a cohesive talent acquisition strategy to support the company’s strategic and growth initiatives, including strategies to differentiate us from all other companies to give us a competitive edge in the healthcare staffing industry.* Coordinated management training in functional areas including staffing, compliance, compensation, benefits, policy and training related to the staffing division; both for internal and external staff for 150+ employees.* Responsibilities included interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems for thirteen direct reports.* Responsible for setting aggressive recruiting goals and expectations to manage the daily operations of the recruiting staff; including the interviewing, hiring, training, managing performance, development, and counseling of our temporary employees.* Instructive in all unemployment requisites, employment verifications and workers compensation claims related to the staffing division, for both internal and external employees.* Handled monthly reporting process for the Joint Commission, to include all Incident Reports determining whether or not the complaint is a clinical or professional grievance; therefore, meeting state and facility compliance regulations for approximately 150 Healthcare Professionals.

Seattle, Wa, Us

* Managed the strategic planning, study, design, communication, implementation and administration of recruiting programs relating to our clinical field employees; ensuring the attainment of corporate goals.* Supervised Compliance Department to ensure we were meeting our Joint Commission standards and regulations.* Identified and developed policies and procedures; developed recommendations for improvements and enhancements. * Collaborated with other departments to implement policies and procedures to be an effective staffing agency in a multistate region.* Improved manager and employee performance for internal staff by identifying and clarifying problems, while evaluating potential solutions; therefore implemented solutions, coached and counseled managers and employees to improve company culture and morale throughout the organization.

Seattle, Wa, Us

* Communicated with at least fifty people per day, carefully screening applicants to find the right person for a specific skill set in the medical field throughout the U.S.* Effectively recruited all levels of healthcare individuals through lead sources in a call center environment and successfully placed close to 50 travelers across the nation.* Walked individuals through hiring process and assisted in transition from one assignment to another to include interviewing for a new position, housing arrangements, benefits and compensation plans per each assignment.* Assisted in training 5 new staffing agents to learn how to be an effective recruiter.

* Interviewed over 70 people, hired and trained approximately 20 individuals in seven years.* Produced and maintained weekly work schedules for six employees, balancing vacations and personal requests.* Coordinated food and beverage selections for guest based on likes and dislikes.* Developed and maintained business relationships with the clientele to increase patronage.

Colorado Springs, Co, Us

* Created and executed a plan to increase circulation of eNewsletter through reviewing competition, establishing and analyzing a member survey, and composing a banner ad sales program.* Developed and executed direct mail and Internet marketing campaigns for Professional Development training courses and Financial Benchmarking offerings.* Assisted with GM 2008 Marketing Conference preparation, materials and signs.

Master Of Professional Studies (M.P.S.), Strategic Human Resource Management

Bachelor Of Arts (B.A.), Communication And Business Administration

Associate Of Arts (A.A.), General Studies