- Integrated the R&D and Electrical Manufacturing departments into a unified production division within the factory.- Spearheaded efforts to achieve approvals for locally manufactured products.- Developed efficient manufacturing processes to ensure cost-effectiveness and compliance with international quality standards.- Led a team in the design, assembly, and testing of control panels tailored to client requirements.- Streamlined operations and optimized resource allocation to enhance productivity and innovation.- Continued to oversee product development, manufacturing, and quality assurance for industrial and firefighting control systems.- Maintained direct collaboration with stakeholders to align production output with organizational goals and market demands.- Assumed part responsibility for the Maintenance & Startup team, focusing on training, utilization, and ensuring smooth implementation of systems in the field.

- Founded and led the R&D department, focusing on the development of cutting-edge firefighting control panels utilizing custom PCB designs and microcontrollers.- Managed the end-to-end development of hardware and software solutions for advanced firefighting applications.- Directly communicated with stakeholders to define project goals, align strategies, and deliver innovative solutions.- Supervised a multidisciplinary team of engineers, technicians, developers, and QC staff to ensure timely delivery and quality standards.- Oversaw purchasing, import, and export activities for project-specific components and materials.

- Established and managed the IT infrastructure for the company headquarters, two factories, and multiple remote offices.- Implemented a comprehensive IT package, including networking, server management, cybersecurity measures, communication systems, email servers, and cloud-sharing solutions, ensuring seamless integration and efficient operations across all locations.- Designed and launched the company website to enhance online presence and streamline customer interaction.- Collaborated on company projects, managing IT-related aspects such as network setup, software installations for panels, and preparation of servers and PCs for operational readiness.- Designed, developed, and maintained the company’s in-house ERP system, customized to align with unique business processes and operational needs.- Ensured the ERP system’s reliability, scalability, and integration with cloud storage, providing continuous support, updates, and enhancements over time and VPN.

- Led SaaS-focused IT projects from inception to delivery, including costing, planning, execution, and post-implementation support.- Supervised and mentored a team of support technicians, ensuring effective service delivery and fostering professional growth.- Collaborated directly with company owners to design and implement innovative SaaS solutions tailored to business and client needs.- Developed and managed project budgets, timelines, and resource allocation to ensure successful completion within scope.- Oversaw project execution, ensuring adherence to quality standards, and coordinated with cross-functional teams to address challenges effectively.- Delivered technical training to team members and clients on SaaS solutions, empowering them to maximize system utilization.- Acted as the primary point of contact for clients, ensuring satisfaction and nurturing long-term partnerships.

- Established and led a personal business with a team of 10 employees, specializing in:- Embedded systems development for custom hardware and software solutions.- Home automation projects, delivering smart and energy-efficient systems for residential applications.- Industrial control applications tailored to enhance efficiency and reliability in manufacturing processes.- Internet of Things (IoT) solutions for innovative connectivity and automation.- General IT services, including networking, server management, and system maintenance.- Successfully managed operations, business development, and technical execution to deliver client-focused solutions.- Adapted to rapidly evolving technology trends, ensuring the company remained competitive in a dynamic market.- Despite strong initial growth, the business was closed due to the economic and political challenges following the Egyptian revolution.

- Managed and maintained enterprise-grade networking infrastructure, including installation and configuration of network hardware and software.- Administered Microsoft Windows environments, including server installations, Active Directory management, and enterprise software deployment.- Implemented and supported VoIP systems, leveraging both open-source and proprietary solutions, ensuring reliable and scalable communication systems.- Configured and managed firewalls to secure network environments and enforce organizational policies.- Designed, installed, and maintained IP-based CCTV systems, ensuring optimal surveillance coverage and functionality.- Deployed and managed IP telephony systems, including the configuration of IP phones and related peripherals.- Established secure VPN connections to support remote access and inter-office communications.- Provided comprehensive technical support and troubleshooting to ensure high availability of IT services and infrastructure.

- Managed and maintained the operation of data center servers to ensure optimal performance, security, and regular backups.- Oversaw the deployment and integration of new servers to support organizational growth and operational needs.- Provided technical support and troubleshooting for employees and examination candidates, ensuring smooth operations and resolving issues promptly.- Administered and facilitated ICDL (International Computer Driving License) examinations for governmental school teachers as part of a certification program funded by the government.- Ensured compliance with security protocols and data integrity standards across all operations.