Anna Monica Ruaya Email & Phone Number

Antipolo, Ph

- Conducts internal quality audit of credentialing files processed by team members- Creates and administers monthly process knowledge tests (PKTs) on process-related topics- Facilitates monthly calibration on process reminders and updates- Produces and analyzes reports to identify top drivers in audit findings and to address process knowledge gaps- Ensures team members are in compliance with credentialing criteria and standards outlined by medical staff rules, bylaws, and federal regulations including The Joint Commission- Contributes to continuous process improvement within the workstream

Taguig

- Ensured that medical staff members and allied health professionals maintain current credentials and licenses to work legally in their field or specialty- Reviewed and screened initial credentialing applications for completeness, accuracy, and compliance with federal and state standards- Conducted primary source verifications, collects and validates documents to ensure accuracy of all credentialing elements- Assessed completeness of information and qualifications relative to credentialing standards- Communicated clearly with applicants/providers, their liaisons, and Medical Staff Offices as needed to provide timely responses upon request on day-to-day credentialing issues as they arise- Determined the eligibility of medical staff and allied health providers based on their credentials which should meet the criteria and standards outlined by medical staff rules, bylaws, and federal regulations including The Joint Commission- Performed other duties as required

Taguig

- Worked under the RISQ department which particularly caters to APAC clients- Commenced pre-employment database verifications (e.g. criminal, civil litigation, and credit records, among many others) accurately and within required time frames- Managed missing and additional information in accordance with Sterling RISQ operational procedures- Recorded all information relating to verification on the Sterling RISQ platform, including all mandated attempts in real-time- Ensured all operational logs are recorded accurately and in real-time- Monitored turnaround times (TATs) and ensures compliance with standard operational procedures (SOPs) and service-level agreements (SLAs)- Identified potential delays or issues that are likely to adversely impact turnaround times and bring these to attention immediately- Notified client case manager of all candidate "Alerts" where required to ensure the client is notified immediately without delay- Handled special tasks including Australian Criminal Intelligence Commission (ACIC) and Australian Federal Police (AFP) checks- Created process guides and other learning materials for team calibration- Conducted local and cross-cultural skill-based trainings- Contributed to continuous process improvement and learning- Participated in regular team and support meetings, as well as training workshops, as required- Participated in professional development activities to meet identified developmental goals to achieve professional and personal growth- Performed other duties as required

- Took custody of the organization's funds garnered from the organization's membership fee collection, its duly approved activities, and its sponsors- Directed the organization’s budget for events and other expenses- Kept records of all financial transactions of the organization- Requested cash advancements and reimbursements from the university's Finance department when deemed necessary- Drafted Statement of Accounts for the organization's monetary sponsors - Prepared liquidation/expense reports for each event of the organization- Collated proofs of transactions such as official receipts, sales invoices, and petty cash vouchers for documentation purposes- Implemented a more efficient registration system for external participants (i.e. alumni and students from partner schools of the organization) for the organization's events which involved payment - Communicated with the organization's stakeholders (e.g. members, alumni, advisers, administrators, school organization officers, company representatives, etc.) about their concerns involving monetary matters- Trained Junior Executives to perform tasks related to Finance, as well as project/event planning and execution- Provided comprehensive feedback to Junior Executives who were rotated and assigned to do Finance-related work- Spearheaded and facilitated events that cater to the HRDM community

- Facilitated projects (e.g. general assemblies, seminars, conventions, symposiums, team building activities, mock interviews, job fairs, etc.) aimed at equipping fellow HR students with the skills needed to prepare themselves for the professional world- Underwent a mentor-mentee program with the organization's Executive Board- Assisted to the Executive Board in performing their tasks, duties, and responsibilities to the organization- Hosted the Annual General Assembly of the organization- Volunteered to represent the organization in other organizations' on-campus and off-campus events (e.g. seminars and conventions) and Community Development programs

- Administered interviews and tests to job applicants- Improved the organization's performance management and 201 filing systems- Audited the content of the 201 files of middle-level managers- Counterchecked pre-employment requirements for benefits processing- Sorted CVs of job and internship applicants- Prepared new 201 files and employment kits (lanyard, temporary ID, company brochures, etc.) as part of the onboarding process of new hires- Transmitted performance appraisals to other business locations of the company through SAP- Crafted booklets for a subsidiary's company rules and procedures- Renewed worn out test booklets and answer keys for recruitment purposes- Updated various HR-related databases including 2017 New Hires, Cellphone Reimbursement Plans, Readiness Assessment Forms, and Training Request Forms- Disseminated information about the organization's wellness programs to each floor's point person via call- Consolidated total funds collected from a company CSR event- Performed other duties as required

- Facilitated career seminars and the university-wide career fair in coordination with the school guidance counselors - Attended training sessions sponsored by Unilever on the topics of Self-Awareness and Leadership Skills, Communication Skills, Professionalism, Resume and Cover Letter Writing, Basic Event Management, Event Ushering, and Two-Way Radio Handling & Etiquettes- As part of the Venues Committee during the Career Fair, my duties included (but were not limited to): • Spearheading the venues and facilities reservation, as well as the ingress and egress • Coordinating with suppliers for setup requirements • Taking charge of the stage layout • Verifying collaterals of participating companies • Ushering company representatives to their designated booths and briefing them about meal schedules, ingress and egress procedures, etc.

Bachelor Of Science In Business Administration Major In Human Resource Development Management, Human Resources Management/Personnel Administration, General

Activities and Societies: Thomasian Junior Association for People Management, Junior People Management Association of the Philippines, UST.

Secondary Education

Activities and Societies: Miriam College High School Glee Club