Amrutha Chandran Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

A road transport service and solution provider in UAE with an excellent fleet of passenger and cargo vehicles, operated by experienced and professional drivers, managed by staff with extensive operational experience, since 2009.* Recruitment of Candidates* Visa processing* All Govt. Documentations as per UAE requirements * Handling School Operations * Driver Management* Responsible for all policies are in place as per regulatory authorities * Maintain training records and organize with concerned parties for any personnel training.* Ensure buses meets the regulatory obligations through periodic inspections.* Formulating monthly operational reports to ensure accuracy and efficiency.* Perform administrative daily work considering RTA compliant procedures.

Dubai, United Arab Emirates

 Provide advanced & diverse coordination activities related to dispatching, routing, tracking and billing.  Responsible for all transport related functions for 4 schools. Single point of contact for all the parents, staff & school management. Assist in analysing the routes to create and manage the overall route plan. Responsible for managing the route plan in conformance with school policies while complying with mandated RTA guidelines. Deliver optimisation studies for changes that will reduce cost and improve efficiency.  Manage fleet of drivers and bus assistants daily in coordination with Company’s operation centre. Supervise parents’ enrolment to ensure effective communication with the parent community. Ensure buses ply with punctuality. Ensure that child protection policies are strictly adhered to. In conjunction with the Fleet Maintenance Manager maximise the utilisation and available time of all vehicles. Maintain training records and organize with concerned parties for any personnel training. Ensure buses meets the regulatory obligations through periodic inspections. Formulating monthly operational reports to ensure accuracy and efficiency. Perform administrative daily work considering RTA compliant procedures. Administer all the software and admin related concerns for the purpose of providing structural support to the department. Coordinating with the accounts and finance department for the invoicing. Escalation and coordination with the technical or compliance departments whenever required to meet the contractual obligations. Maintain capacity utilization calculations and fuel report for evaluation. Maintain data in scheduling system (e.g. school and employee data, driver, monitor and bus maintenance schedules, etc.) for the purpose of ensuring smooth daily operations.

Kochi, Kerala, India

 Responsible for student admission procedures. Supported committees including academic boards & governing bodies.  Assist with recruitment, public relations & marketing activities.  Maintain high levels of quality assurance, including course evaluation and course approval procedures. Prepare reports and statistics for internal & external use.  Purchase of office supplies and other equipment.  Maintain classroom resources and arrange repair where necessary. Organizing a variety of educational or social activities.  Updating/maintaining manual/computerized record/management information systems including system maintenance/back up files and provision of reports

Mumbai Airport

Customer Service/Security Executive  Assist the Duty Airport Manager with Airport/Airline emergency procedures as published in the relevant manuals.  Maintain the cleanliness of the check-in area  To complete and dispatch all relevant documentation including ticket coupons, as required by the airline or operator to their appropriate addresses.  To deal promptly with Property Irregularity Reports and instigate tracing action for misrouted baggage. Page 2 of 3  Enforces safety/security measures and protects sensitive zones.  Perform Pre- Flight and Post Flight checks as a part of Flight Security.  Supervise during the loading and unloading of Baggage.  Resolved queries for the passengers on board and complaints promptly and thus ensuring 100% passenger satisfaction.

Mumbai International Airport

 Ensure the smooth handling of passengers at departures, arrival, check-in, transfer areas and the boarding gate  Handled large number of passengers from all nationalities, cultural backgrounds and walks of life.  Visa checks and Passport checks during check in.  Facilitates the passenger boarding process.  Was a part of the Special handing team which is responsible for the care of passengers with special needs, sick/elderly passengers in wheelchairs, inexperienced traveler’s and children travelling alone as unaccompanied minors.  Enforces safety/security measures and protects sensitive zones.  As directed, implements standard procedures during overbooked, irregular flights and denied boarding situations.  Solicits volunteers to free up seats, re-accommodates passengers by booking alternative flights and provides travel vouchers.  To deal promptly with Property Irregularity Reports and instigate tracing action for misrouted baggage.  To provide assistance to all passengers to the highest standard of customer service at all times, especially in the event of delays, cancellations and diverted flights  Resolved queries for the passengers on board and complaints promptly and thus ensuring 100% passenger satisfaction.

Facility Management Professional, Facilities Planning And Management

Activities and Societies: Training by KHDA

Health And Safety Management Training, Occupational Safety And Health Technology/Technician

Training by KHDA

Master Of Business Administration (Mba) (Executive Mba), Customer Service Management And Airline Airport Management, 80%

MBA in Airline Airport Management and Customer Relationship Management

Foundation In Iata & Ufta And Airline Airport Management, Aviation, A

Foundationai course in IATA and UFTAA. Diploma in Airline Airport Management.

Bachelor Of Arts (B.A.), English Language And Literature, 80%

Activities and Societies: Nature Club member Always a passionate reader, concentrated to English literature. A passionate dancer.

Certificate Course In Tourism And Travel Management, Tourism And Travel Management From Ignou, 75%

B.A English Language & Literature