Completed a variety of office tasks as requested, demonstrating flexibility and ability to prioritize tasks to ensure all deadlines were metAnswered phones in a busy office, greeting all customers in a friendly manner and referring calls to the appropriate contactWrote office memos and responded to general company e-mails, providing accurate informationHighly organized, completing multiple tasks while providing high quality of customer serviceCo-ordinated and… Show more Completed a variety of office tasks as requested, demonstrating flexibility and ability to prioritize tasks to ensure all deadlines were metAnswered phones in a busy office, greeting all customers in a friendly manner and referring calls to the appropriate contactWrote office memos and responded to general company e-mails, providing accurate informationHighly organized, completing multiple tasks while providing high quality of customer serviceCo-ordinated and planned for office services including ordering office supplies, planning meetings and booking appointmentsDealt with customer complaints in an efficient and professional manner, using strong communication skills and patience, resulting in outstanding customer serviceUsed critical thinking to break down problems, evaluate solutions and make decisionsManaged filing system, entered data and completed other clerical tasks Show less

• Secured testing materials and maintained confidentially of all details• Maintained compliance with test centre policies, practices and procedures• Validated appropriate identification to allow admission to testing area• Proctored computer based and paper-based tests• Troubleshot issues with computer-based examinations• Maintained secure and positive environment conductive to testing• Monitored candidates to reduce violation of test conditions• Attended IELTS… Show more • Secured testing materials and maintained confidentially of all details• Maintained compliance with test centre policies, practices and procedures• Validated appropriate identification to allow admission to testing area• Proctored computer based and paper-based tests• Troubleshot issues with computer-based examinations• Maintained secure and positive environment conductive to testing• Monitored candidates to reduce violation of test conditions• Attended IELTS training programs Show less