Amrutha Murthy

Amrutha Murthy Email and Phone Number

Executive Director @ NSW Department of Education | MBA, Customer Experience Transformation @ NSW Department of Education
Amrutha Murthy's Location
Sydney, New South Wales, Australia, Australia
Amrutha Murthy's Contact Details

Amrutha Murthy personal email

n/a
About Amrutha Murthy

As the Executive Director of Service Experience at NSW Department of Education, I lead the design and delivery of customer-centric solutions that enhance the quality and accessibility of support services for colleagues and stakeholders. With over 18 years of experience in experience transformation and technology, I have a passion for creating positive and meaningful experiences that foster trust, loyalty, and engagement.In my previous roles at Ipsos, IAG, and New Zealand Post, I developed and implemented customer experience strategies and programmes that improved customer satisfaction, retention, and advocacy across various channels and touchpoints. I also leveraged data and analytics to measure and optimize the performance and impact of experience improvement initiatives. I have a strong background in process improvement, technology, customer relationship management, and analytical skills, which enable me to deliver innovative and effective solutions that meet the needs and expectations of diverse customer segments.

Amrutha Murthy's Current Company Details
NSW Department of Education

Nsw Department Of Education

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Executive Director @ NSW Department of Education | MBA, Customer Experience Transformation
Amrutha Murthy Work Experience Details
  • Nsw Department Of Education
    Executive Director, Service Experience
    Nsw Department Of Education Jan 2022 - Present
    Sydney, Au
    View
  • Ipsos
    Managing Director, Customer Experience & Channel Performance, Ipsos Australia & New Zealand
    Ipsos Feb 2020 - Jan 2022
    Paris, Fr
    View
  • Ipsos
    Director Customer Experience
    Ipsos Nov 2018 - Feb 2020
    Paris, Fr
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  • New Zealand Post
    Cx Design
    New Zealand Post May 2018 - Oct 2018
    Wellington, Nz
    View
  • Iag
    Enterprise Customer Experience Manager
    Iag Oct 2016 - Apr 2018
    Sydney, New South Wales, Au
    View
  • Iag
    Customer Experience Strategy Consultant
    Iag Jun 2015 - Oct 2016
    Sydney, New South Wales, Au
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  • Inland Revenue Nz
    Senior Strategic Advisor (Customer Strategy)
    Inland Revenue Nz Apr 2013 - Jun 2015
    Te Aro, Wellington, Nz
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  • Inland Revenue Nz
    Senior Consultant (Information Technology)
    Inland Revenue Nz Jul 2012 - Apr 2013
    Te Aro, Wellington, Nz
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  • Inland Revenue Nz
    Advisor To Group Manager (Information Technology And Services)
    Inland Revenue Nz Mar 2011 - Aug 2011
    Te Aro, Wellington, Nz
    View
  • Inland Revenue Nz
    It Manager - Customer Identity And Communication Solutions
    Inland Revenue Nz Aug 2009 - Aug 2011
    Te Aro, Wellington, Nz
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  • Inland Revenue Nz
    Senior Information Technology Analyst
    Inland Revenue Nz Aug 2007 - Aug 2009
    Te Aro, Wellington, Nz
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  • Kiwibank
    Information Technology Business Analyst
    Kiwibank Oct 2006 - Aug 2007
    Wellington, Wellington Region, Nz
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  • Ibm
    Information Technology Specialist
    Ibm Jun 2003 - Sep 2006
    Armonk, New York, Ny, Us
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Amrutha Murthy Skills

It Strategy Strategy Management Business Analysis Change Management Stakeholder Management Resource Management Process Improvement It Management Business Process Improvement Software Development Team Management Analysis Software Project Management Management Consulting Business Strategy Requirements Analysis Project Management Customer Experience Crm Team Leadership Leadership Relationship Management Research Project Planning Strategic Planning Business Development Marketing Strategy Communication Negotiation Business Advisory Design Thinking System Deployment System Testing Sdlc Mainframe Systems Analysis Integration

Amrutha Murthy Education Details

  • Victoria University Of Wellington
    Victoria University Of Wellington
    General Management
  • Visvesvaraya Technological University
    Visvesvaraya Technological University
    Electronics And Communication

Frequently Asked Questions about Amrutha Murthy

What company does Amrutha Murthy work for?

Amrutha Murthy works for Nsw Department Of Education

What is Amrutha Murthy's role at the current company?

Amrutha Murthy's current role is Executive Director @ NSW Department of Education | MBA, Customer Experience Transformation.

What is Amrutha Murthy's email address?

Amrutha Murthy's email address is am****@****o.co.in

What schools did Amrutha Murthy attend?

Amrutha Murthy attended Victoria University Of Wellington, Visvesvaraya Technological University.

What are some of Amrutha Murthy's interests?

Amrutha Murthy has interest in Children, Arts And Culture, Economic Empowerment.

What skills is Amrutha Murthy known for?

Amrutha Murthy has skills like It Strategy, Strategy, Management, Business Analysis, Change Management, Stakeholder Management, Resource Management, Process Improvement, It Management, Business Process Improvement, Software Development, Team Management.

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