Ahmed Mohamed Elsayed Hassan Email & Phone Number

During almost 23 years experience in IT Billing Operations and Vendors (All of them in telecom field), I Have got an extensive experience in Systems Maintenance Methodologies building customized Applications, using Case Tools, working with other entities to analyze the operations flow, documenting and study results. And part of the role that I am doing is to train business users and applications Admin team to use the new applications and how to deal with the problems of the applications During my ~ 6 years -in MobiNil (The first mobile company in Egypt) - I got solid experience in handling Operation’s requirements inside or around billing systems (Billing, Rating, Interconnect, Mediation and Provisioning) and translating it into operational workflow in addition to integration and support aspects Between Billing systems chain and other systems CRMS, Fraud Management Systems, and E-Bill plus Development of the internal billing alarming and error detection modules, also one of my main roles was Support billing systems activities (Bill cycle, rating, batch processing, Payment, Provisioning … etc). Vendor and third party management were crucial to my role in Getronics either in support or in Development where Support role requires defect detection and fix handling with the vendor Participating in all billing projects such as Migration from BSCS V5 to BSCS V6, Billing Port Project, CAMEL Phase 2 Migration and GPRS, Migration from Interconnect V7 to V7.1Specialties: IT in Telecom Industry, BSCS V5 ,V6 and iX Billing,Rating And Roaming.INTEC Interconnect,AllRound Roaming SolutionBackground in Quality Assurance

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  Higher Institute For Specialized And Technology Studies

  Computer & Information Systems