Amanda S. Email & Phone Number

• Supervised the onboarding and support processes for customers integrating various Amplify products into their technological and curricular systems.
• Demonstrated strong technical and analytical skills with meticulous attention to detail, crucial for auditing, interpreting, prioritizing, and effectively communicating information in a dynamic, fast-paced environment.
• Ensured consistent and transparent communication with customers and internal teams to guarantee a successful launch and delivery.
• Conducted research on technical issues and delivered solutions for diverse implementation structures.
• Collaborated closely with the product and development teams to communicate client feedback and requirements, resulting in feature enhancements that directly addressed client pain points.
• Analyzed user data and feedback to identify key trends, leading to the implementation of user-focused improvements and updates that positively impacted user satisfaction.

• Employed a human-centered design approach to create intuitive user interfaces and experiences for a non-profit organization.
• Conducted research on customers, competitors, and products for an e-commerce website, developing personas, scenarios, and user stories.
• Designed wireframes, prototypes, and high-fidelity mock-ups adhering to accessibility standards.
• Developed and executed usability testing procedures.
• Created and maintained comprehensive usability documentation.
• Collaborated with developers to ensure the delivery of high-quality products.

• Lead and executed end-to-end design graphic design initiatives to align with product deadlines.
• Collaborated with cross-functional teams to understand project goals and user requirements.
• Expert in prioritizing accessibility to create digital experiences that are inclusive and user-friendly, adhering to WCAG (Web Content Accessibility Guidelines).
• Created wireframes, mockups, and interactive prototypes that effectively communicated design concepts and functionality. Transformed wireframes and concepts into visually appealing and user-friendly interfaces.
• Expert in information architecture, organizing and structuring content to enhance user navigation andcomprehension.
• Conducted comprehensive user research to gather insights and inform design decisions, ensuring a user-centric approach.

• Developed and delivered instructional materials that catered to diverse learning styles, showcasing adaptability and understanding of user needs.
• Utilized effective communication skills to convey complex ideas, fostering clarity and ensuring a seamless transfer of knowledge.
• Applied creative problem-solving techniques to address challenges in the learning environment, demonstrating a capacity for innovative solutions.
• Incorporated feedback from students to iteratively improve teaching methods, highlighting a user-centric approach to education.
• Collaborated with colleagues and participated in cross-functional teams, showcasing teamwork andcommunication skills.
• Designed and implemented assessments to gauge student understanding, showcasing a commitment to evaluating and optimizing user experiences.

Certification, Full Stack Web Development

JavaScript Fundamentals, Data Structure, and Algorithms • Developed programs using JavaScript, learned about data structures and.

Master Of Science - Ms, Integrative Leadership

Data Leadership Certificate, Instructional Design and Technology Certificate

Certification, Ui/Ux Design

Completing 700+ hours of hands-on coursework, with 1:1 expert mentor oversight, and completion of 4 in-depth portfolio projects. •.

Master Of Science - Ms, Reading Specialist

Bachelor Of Education - Bed, Education