- Working in an IT industry and Project based of Everclean.- Merging duplicate accounts based on the conditions provided by the Data Governance Team.- High level research in D&B Hoovers to verify the correct D&B record of the account.- Tagging correct D&B DUNS Number on the account.- Updating account details in Salesforce and CRM to be aligned with the correct company details based on the company’s official website and D&B record.- Parenting of accounts and familiar in Softrax tool.- Reassigning accounts to the correct Account Owner.- Mass upload accounts to Salesforce to be tagged as Everclean Certified using Salesforce Dataloader tool.- Researching for the official company websites for accurate firmographics.- Assigned to the salesplay closed audit to clean up the lost opportunity accounts.- Collaborate with the international team to report the project progressions.

- Support the department's programs and events, even the seminars for the psychologists and psychiatrists.- Research and contact the reliable suppliers.- Manage the inventory of office supplies.- Monitor the schedule of daily sessions and assigned to room booking for In Touch staff.- Check, Clean, disinfect and store all equipment at the end of the shift.- Organize for annual (or semi-annual) thorough cleaning of premises, including aircons, furniture, external areas, windows.- Monitoring of the accountability and stationary.- Petty cash management with documentation of the reimbursements/cash advances.- Responsible for water replenishment, reviewing electricity and water meter.- Pick up and check for items that are being delivered in the office.- Transporting important items for the organization.- Answering recipients' questions and delivering messages from partner companies regarding processes or other issues.

- under the retail account internationally (USA and Canada Based)- processed the refund and return items- answered inquiries and assisted to place orders online- de-escalated the long process of customers' concerns and issues.