💼 With a background in customer service, technical support, and sales, I bring a versatile skill set and over four years of experience in roles spanning financial services, retail, and technical support. 🎯My career has been defined by my commitment to providing comprehensive solutions, whether I’m handling customer inquiries, managing cash operations, or troubleshooting technical issues. 🧩📌In recent roles as a Service Desk Specialist and 1st Level Technician Support, I have developed expertise in managing and resolving technical issues for financial institutions and retail environments. My experience includes ATM/POS/Kiosk troubleshooting, bug fixing, and monitoring, as well as the use of platforms like Jira Service Desk to ensure seamless support operations.💡👩🏻‍💼I am passionate about connecting with customers and making a positive impact through effective service delivery. My goal is to continue growing in roles that allow me to leverage my technical and customer service skills to support business growth and enhance customer satisfaction.🚀