- Traveling the MidWest and NorthEast United States installing Cashless Payment Equipment- Cable Management- Network Configuration

- Worked in a fast-paced ticketing environment involving password resets, account reactivation, browser errors, pin resets, etc.- Inventoried and ordered equipment such as laptops, desktops, work mobiles, printers, etc.- Triaged and escalated technical issues to various assignment groups, while utilizing Knowledge-Based Articles (KBAs) and Mattermost engagement with - T2, SME, etc.

- Fundamentals of Defending Systems- Planning for Security Controls- Analyzing Security Threats-Lead phishing campaign, and vulnerability scan in non-for-profit project - Assessing Vulnerabilities and Reducing Risk- Monitoring, Logging, and Responding to Incidents- Intrusion Detection and Response