Vice President Operational Excellence
Current
Apr 2024 - Present
AeroLeads people directory · profile
Alexander Mundorff Email & Phone Number
Vice President Operational Excellence
at
Springtime Technologies
3 work emails found
@tricentis.com
3 phones found area 312 and 632
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President Operational Excellence
Location
Vienna, Austria
Company size
Who is Alexander Mundorff? Overview
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Quick answer
Alexander Mundorff is listed as Vice President Operational Excellence at Springtime Technologies, a with 17 employees, based in Vienna, Austria. AeroLeads shows a work email signal at tricentis.com, phone signal with area code 312, 632, and a matched LinkedIn profile for Alexander Mundorff.
Alexander Mundorff previously worked as SVP of Global Education and Partner Enablement at Tricentis and Senior Vice President Global Support at Tricentis. Alexander Mundorff studied at Fh Hagenberg Software Engineering.
Company email context
Email format at Springtime Technologies
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{first}.{last}@tricentis.com
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AeroLeads found 3 current-domain work email signals for Alexander Mundorff. Compare company email patterns before reaching out.
Profile bio
About Alexander Mundorff
Springtime Technologies supports organizations in the global transformation of their financial processes. Our success formula is rooted in our unique method to connect the digital world with the physical. We integrate systems, capture documents, and automate decisions and business tasks. As a result, we create standardized, transparent processes for our customers.We are familiar with many of the challenges faced by international corporations. It is our daily business to help global organizations, provide reliable services to tens of thousands of users, and process large volumes of transactions straight-through.We deliver an exclusive combination of software and services. Our software automates most of the processing. Outliers and exceptions are handled efficiently by our dedicated service team according to defined rules. This makes our portfolio an exceptional end-to-end service solution.
Listed skills include Management, Software Quality Assurance, Testing, Quality Assurance, and 46 others.
Current workplace
Alexander Mundorff's current company
Company context helps verify the profile and gives searchers a useful next step.
Springtime Technologies
10 roles · 33 years
Alexander Mundorff work experience
A career timeline built from the work history available for this profile.
Svp Of Global Education And Partner Enablement
Mar 2022 - Mar 2024
Senior Vice President Global Support
Leading Tricentis Global Support Organization Worldwide:▪ Leading a Swarming and KCS based world-class support organization with multiple support centers (Vienna, Austria; Austin, Texas; Pune, India; Saigon, Vietnam)▪ Provide ongoing coaching to the Support leadership team to build a high performing team▪ Managing C-level escalation around the world▪ Voice of Customer (NPS, CSAT and CES)▪ Define and implement support best practices, procedures and training path in order to achieve best in class support organization
Dec 2018 - Mar 2022
Vice President, Global Support
Leading Tricenti’s Global Support Organization Worldwide:▪ Building a swarming and KCS based world-class support organization with multiple regional support centers (Vienna, Austria; Austin, Texas; Pune, India)▪ Hiring Technical Support Engineers and Technical Support Leads▪ Managing C-level escalation around the world▪ Voice of Customer (NPS, CSAT and CES)▪ Implementing an Incident Management system based on ServiceNow ▪ Implementing an award-winning Community Portal which includes Knowledge Base, Customer Forum, Incident Creation, Incident and Licensing Management, Down- and Upload area, Chat and many more capabilities based on ServiceNow (https://support.tricentis.com/community/) ▪ Define and implement support best practices, procedures and training path in order to achieve best in class support organization
Jan 2018 - Dec 2018
Vice President Of Operations
At Tricentis I am in charge of the following departments:▪ Worldwide Customer Support ▪ Licensing▪ Support Analytics and Knowledge management
Jan 2014 - Dec 2018
Senior Manager
At Tricentis I am in charge of the following departments:▪ Software Quality Assurance ▪ Customer Support 1st and 2nd Level ▪ Documentation Management and Translation ▪ IT Services▪ Recruiting▪ Procurement
2001 - Jan 2014
Support Services Advisory Board Member
The technology Services Industry Association (TSIA) Support Services (SS) Advisory Board works to strengthen the support service discipline within the technology services industry, improve the operating & financial results of support service organizations, and enhance support service careers by defining important industry issues, trends and opportunities. The TSIA Support Services Advisory Board advises TSIA executive management on how best to deliver Solutions to TSIA members through programs, research, communities and events
Jun 2018 - Mar 2022
2000 - 2001
~1 yr
3Rd Level Support
1999 - 2000
~1 yr
Internship Student
At BEHR I was in charge of: ▪ IT Support and Purchasing ▪ Executive and Finance department assistant▪ Administrative assistant financial services
1994 - 1995
~1 yr
Team & coworkers
Colleagues at Springtime Technologies
Other employees you can reach at go-springtime.com. View company contacts for 17 employees →
NG
Nina Grollitsch
Colleague at Springtime TechnologiesVienna, Austria
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RB
Ramona Bordea
Colleague at Springtime TechnologiesVienna, Austria
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QC
Queenie Calixtro
Colleague at Springtime TechnologiesPhilippines
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JA
John Alvin Paz
Colleague at Springtime TechnologiesMetro Manila, Philippines
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NC
Nora Casari
Colleague at Springtime TechnologiesWiener Neudorf, Lower Austria, Austria
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DW
Dietmar Wagner
Colleague at Springtime TechnologiesMödling, Lower Austria, Austria
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JS
Jasna Sokic
Colleague at Springtime TechnologiesMödling, Lower Austria, Austria
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DF
Dorina Fullár
Colleague at Springtime TechnologiesVienna, Austria
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ML
Martin Legath
Colleague at Springtime TechnologiesVienna, Austria
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RS
Rucel Sabile - Barayang
Colleague at Springtime TechnologiesLaguna, Calabarzon, Philippines
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Nina Grollitsch
Colleague at Springtime TechnologiesVienna, Austria
View →
RB
Ramona Bordea
Colleague at Springtime TechnologiesVienna, Austria
View →
QC
Queenie Calixtro
Colleague at Springtime TechnologiesPhilippines
View →
JA
John Alvin Paz
Colleague at Springtime TechnologiesMetro Manila, Philippines
View →
NC
Nora Casari
Colleague at Springtime TechnologiesWiener Neudorf, Lower Austria, Austria
View →
DW
Dietmar Wagner
Colleague at Springtime TechnologiesMödling, Lower Austria, Austria
View →
JS
Jasna Sokic
Colleague at Springtime TechnologiesMödling, Lower Austria, Austria
View →
DF
Dorina Fullár
Colleague at Springtime TechnologiesVienna, Austria
View →
ML
Martin Legath
Colleague at Springtime TechnologiesVienna, Austria
View →
RS
Rucel Sabile - Barayang
Colleague at Springtime TechnologiesLaguna, Calabarzon, Philippines
View →
2 education records
Alexander Mundorff education
Education record
Fh Hagenberg Software Engineering
Education record
Sdv
FAQ
Frequently asked questions about Alexander Mundorff
Quick answers generated from the profile data available on this page.
What company does Alexander Mundorff work for?
Alexander Mundorff works for Springtime Technologies.
What is Alexander Mundorff's role at Springtime Technologies?
Alexander Mundorff is listed as Vice President Operational Excellence at Springtime Technologies.
What is Alexander Mundorff's email address?
AeroLeads has found 3 work email signals at @tricentis.com for Alexander Mundorff at Springtime Technologies.
What is Alexander Mundorff's phone number?
AeroLeads has found 3 phone signal(s) with area code 312, 632 for Alexander Mundorff at Springtime Technologies.
Where is Alexander Mundorff based?
Alexander Mundorff is based in Vienna, Austria while working with Springtime Technologies.
What companies has Alexander Mundorff worked for?
Alexander Mundorff has worked for Springtime Technologies, Tricentis, Technology Services Industry Association (Tsia), Alcatel Austria, and Alcatel-Lucent.
Who are Alexander Mundorff's colleagues at Springtime Technologies?
Alexander Mundorff's colleagues at Springtime Technologies include Nina Grollitsch, Ramona Bordea, Queenie Calixtro, John Alvin Paz, and Nora Casari.
How can I contact Alexander Mundorff?
You can use AeroLeads to view verified contact signals for Alexander Mundorff at Springtime Technologies, including work email, phone, and LinkedIn data when available.
What schools did Alexander Mundorff attend?
Alexander Mundorff studied at Fh Hagenberg Software Engineering.
What skills is Alexander Mundorff known for?
Alexander Mundorff is listed with skills including Management, Software Quality Assurance, Testing, Quality Assurance, Requirements Analysis, Recruiting, Talent Acquisition, and Softwar Quality Assurance.
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