Arman Muric, Mba Email & Phone Number

St Louis, Missouri, United States

Nashville, Tennessee, United States

Greater St. Louis Area

• Working closely with customers to develop and expand portfolios by streamlining the vision and values of Buildingstars into a product and service distinguishable by the consumer. Generate additional revenue on a daily.
• Day to day leadership of a portfolio which generates more than $1.4 Million in revenue on an annual basis through execution of strategic models.
• Quarterly analysis of personal customer portfolio for efficiency in sales, customer service and retention. Quarterly training and onboarding of Account Managers in various markets.

• Delivered excellent customer service by greeting and assisting customers, addressing customer inquiries and resolving complaints. Merchandising and reorganizing the sales floor to increase sales and create action plans.
• Successfully led initiative to increase consumer score for the store from an undesirable number to positively meeting the goal through coaching and commitment to the team. Store customer satisfaction score rose from.
• Successfully coached team-member into promotion from front-end relations into the Pharmacy which improved working behavior and reduced labor costs by $80 per day as well as trimming budgeted hours due to not having to.

In maintaining an extremely high level of customer service, job skills include communication and relationship building, quick thinking, attention to detail and problem solving.

• Created copy messages for clients with the creative team both on white paper and social media. Wrote and presented for clients as well as oversaw the production phases from start to finish. Clients included.
• Proactively led initiative for client to select new creative strategy juxtaposed selecting similar routine for the upcoming campaign. By leading the client to select this new strategy a new contract was presented to.
• Analyzed customer buying trends to successfully develop copy for online forums, mailers, gravity feeds, and social media. Created interaction between clients’ brand and the consumer.

• Delivered extraordinary customer care and hosted market research studies while aiding in the gathering of information pertaining to studies.
• Proactively facilitated successful market research study by hosting as a client needed assistance. This, in turn, allowed the client to successfully undergo study and allowed L&E to fully bill for the service. L&E were.
• Began coaching new team-members within only three months of hire which allowed management to focus on duties to recruit future sessions while trimming training hours (of management to new hire) by 8 hours per day

In addition to blogging for the Red Cross, I have written several press releases and was the first intern to be a part of the Disaster Response Team.

Master Of Business Administration (Mba)

Advertising & Marketing Communications, Advertising