Amuthan Sundaram Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

FIREWALLS – Fortigate, Checkpoint, •Responsible for maintaining the technical components of the information security architecture• To ensure that the day-to-day Security Operations runs smooth.• Primary responsibility is change management and Incident management.• Troubleshoot reported issues and capture given solution on document.• Configure firewall rules and maintaining Perimeter, 3rd Party & Internal firewalls, Analysis and inspect firewall logs using various tools.

Chennai, Tamil Nadu, India

Working as Desktop Support Engineer ( FM in LIC DR )Knowledge in Designing Layout, and Implementation of LAN and WAN.Ensuring Network Uptime of 99%. And adhere to SLA With good Planning, Organizing and Inter-Personal skills while being sensitive to customer needs.Maintaining the records, Logs etc.Follow all kind of process like change, incidence, Service desk etc.Maintaining the Technical documents like Switch ports patching details, Network Diagrams, Service Diagrams for proactively attack on problemsMaintaining the Capacity & performance documents link Inventory of network devices, device details for capacity management, network monitoring reports for performance reporting.Maintaining Site Health Check List for all Sites Data Center & take action for Precautionary maintenances of All Sites Data Center.Trouble shooting customer end issue via Laptop testing and meter testing.Coordinating with BSO like BSNL.Coordinating with Field engineers and Customers remotely to solve the network issues.Supporting LAN and WAN issues for Tamilnadu and Kerala regions.PC Assembling & all types of drives installation.All types of Operating Systems Installing (Windows XP, Win 7,Win 8 & 8.1,Win 10).Providing Operating system maintenance, management, customization and trouble shooting.Installing Various Software as per the management RequirementProviding desktop computer software and hardware support, configuration, repair, maintenance and installation.Troubleshooting of Virus related issues.Cable crimping (Straight and Cross).Installation and maintenance of Antivirus and managing updates.Configuring and Troubleshooting Microsoft office OUTLOOK Installing, configuration & maintenance of Microsoft products.Troubleshooting LAN issues, coordinating with Internet service providers for Internet related issuesCoordinated with vendors for hardware replacement and warranty related issues

Bangalore

* Ticketing tool handling.* Vendor interactions for various repairs to be done.* Installation of MS Operating System like Windows (All Versions).* Configuring IP Address and MS outlook.* Preparing MOM Reports.* Co-coordinating with clients for their requirements.* BIOS setup, Resolving Desktop and Laptops related issues.* Diagnose and resolve technical hardware and software issues.* Resolving the issues by taking remote.* Maintaining the Hardware and Software Inventories.* Installation and configuration of network printers.* Troubleshooting Intranet, Internet and managing Internet with proxy settings.