Amy Carroll Email & Phone Number

Portland, Or, Us

San Francisco, California, Us

-Leads the Go-to-Market Workstream for Samsara hardware launches, managing cross-functional deliverables across 12+ teams to ensure timely sales launches and effective end-of-life transitions.-Owns the Testing Workstream for mid to large scale hardware programs. Drives alignment of testing deliverables with program goals through clear success metrics, structured testing plans, weekly core team leadership meetings, Steering Committee updates, and proactive management of dependencies, risks, and blockers.-Spearheaded field testing for Samsara’s Next-Gen AI Dash Cam Program, the company’s largest hardware program to date, aligning deliverables across 10+ teams, resolving 98 critical Jira bugs, exceeding installation targets with 800+ installations, and enabling a customer-focused product.-Standardized the Willingness to Pay (WTP) process for two New Product Releases, saving Product Management 25-30 hours per exercise, and partnered with Design Research to streamline customer outreach, reducing operational overhead and enhancing insights.-Drives onboarding for Certified Partners regionally, developing repeatable playbooks, and reducing OEM overhead by 2-3 hours weekly through efficient collaboration and streamlined working groups across internal teams and partners.

San Francisco, Ca, Us

-Served as an advisor and operational partner to the SVP and GM of the Telemetry Data Platform (TDP) organization made up of 325+ employees and their senior management team. -Drove foundational workflow and operational processes to scale and grow the TDP organization including: headcount planning, organizational changes, communication plans, employee talent calibration sessions, analysis of employee engagement survey results and development of leader-led action plans.-Helped drive the annual and quarterly planning process for 45+ engineering teams by collaborating with key members of the leadership team to ensure planning activities and priorities were communicated, risks and dependencies were surfaced and quarterly roadmaps are in place.- Enhanced the employee experience through development of cross-timezone best practices including: defining guidelines for a follow-the-sun rotation to ease the burden on engineering teams in Barcelona, creating mutually beneficial team working agreements and standardizing meeting guidelines.-Developed a Women @ New Relic Sponsorship program for the Product organization made up of 950+ employees by curating the program structure, timeline, key resources and ownership from start to finish. Success of this program led to future adoption by multiple organizations across New Relic.-Led Diversity, Equity & Inclusion (DEI) working group to develop the strategy for a leader-led action plan on behalf of the Product Organization from driving meeting agendas, follow-up discussions and activities, creating first and final drafts for CPO input and review, and incorporating stakeholder feedback and driving through to final publication.

San Francisco, Ca, Us

-Right hand to the VP of Product Operations in managing and resolving operational issues.-Managed overall execution and strategic approach for the Annual Product Offsite for two consecutive years, a three day 700+ employee technical conference that helps Relics share best practices, deepen our understanding of products and create partnerships across organizations.-Led a cross-functional content committee that identified overarching themes that aligned to product strategy, talk selection, track session management, speaker/keynote presentations and communications.-Successful project management of all event logistics including: plan timeline, sourcing, attendee management, transportation, creative elements, scenic and set design and overall event experience.-Managed half a million dollar budget for offsite event including contracts, vendor sourcing and logistics, new vendor processing, and partnered directly with the procurement team on agreement negotiations. -Acted as a change manager while coordinating with engineering teams and employees in other company departments on system implementation projects and company­-wide initiatives.

San Francisco, Ca, Us

As the Events & Office Support Specialist, I was enthusiastic about establishing and maintaining lasting relationships with all internal employees, vendors and various stakeholders of the Portland office. I contributed to a successful events program by proactively addressing the company’s needs, continually evaluating the services offered and implementing improvements as the business needs evolved.

San Francisco, California, Us

At Zendesk, I had the pleasure of working with both a variety of departments and employees of various levels. I was responsible for coordination of all internal company events in San Francisco, including events with external partners and all-company functions (Company Picnic, Holiday Party, Global Hackathon).

San Francisco, California, Us

Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.

Directly managed over 30+ front of house staff employees while effectively collaborating with back of house managers to ensure quality of guest experience exceeded industry-leading standards.

Portland, Or, Us

As a concierge, I worked at high-traffic property serving the needs of residents first-hand. Prioritized customer needs by managing issues with timeliness, working as a team player, communicating cleaning and maintenance concerns, booking of guest suites, catering for building events & private parties and developing strategies to contribute to the success of interaction between vendors and clients.

Responsible for a multitude of duties contributing to the success of a live morning talk show including: responding to viewer emails, creating web content, ingesting video clips, running the teleprompter, greeting guests and setting up equipment at remote shoots.

College Of Extended Learning, Meeting And Event Planning

Bachelor Of Science, Communication Studies, Summa Cum Laude, Gpa: 3.91