Amy Strom Email & Phone Number

Remote

• In the roles of Global Product Operations Manager and Global Program Manager for Operational Excellence, I have successfully driven outcomes through my ability to influence both within the team and across the.
• Demonstrated commitment to strategic vision, proactively identifying and mitigating risks with swift decision-making.
• Led the development, creation, and launch of a new collaboration management SaaS tool, Workfront. Ensuring… Show more In the roles of Global Product Operations Manager and Global Program Manager for Operational.
• Led the development, creation, and launch of a new collaboration management SaaS tool, Workfront. Ensuring sustainability within existing workflows by consistently seeking feedback while acting as the subject-matter.
• Instrumental in streamlining processes through dedicated change management activities, enabling our teams to build a culture of data-driven decision-making to focus and deliver value-added results.
• Fostering an engaging environment by encouraging development and accountability while supporting cross-functional teams in shaping frameworks and project plans.

Milwaukee, WI

• In this role, I played a pivotal part in driving financial excellence and operational efficiency across a global portfolio of complex digital technology offerings. My responsibilities included:
• Acting as the process owner and liaison between implementation operations and financial operations, while providing daily supervision to a team of four full-time employees facilitating contract lifecycles and managing.
• Spearheading global enterprise strategy initiatives by… Show more In this role, I played a pivotal part in driving financial excellence and operational efficiency across a global portfolio of complex digital technology.
• Spearheading global enterprise strategy initiatives by implementing and maintaining delivery standards consistent with Digital objectives for sustainable, profitable growth. I played an integral role in shaping.
• Orchestrating a remarkable three-year growth journey from four to eighteen unique solutions at varying stages of development, deployment, and adoption. This involved streamlining complex pricing models through.
• Taking a leadership role in the transformation of Digital business from a revenue center to a cost center by collaborating with global channels to define processes for the allocation of margin and SG&A, thereby.

• In this role, I managed the financial operations of four distinct and complex digital technology offerings. My responsibilities included:
• Adaptively navigating our technology stack to automate straight-line revenue booking from SaaS offerings, showcasing a creative and agile approach to financial management.
• Establishing, training, and managing a dedicated team to support various financial operations, including contract booking, invoicing, collection, product ordering and tracking… Show more In this role, I managed the.
• Establishing, training, and managing a dedicated team to support various financial operations, including contract booking, invoicing, collection, product ordering and tracking, purchase requisition, payables approval.
• Ensuring the consistent meeting of financial commitments on a monthly, quarterly, and annual basis, underscoring my commitment to financial accuracy and reliability.
• Contributing to sales functions by tracking sales opportunities, coordinating service contract renewals, and designing and implementing SPIF program to boost sales performance. Show less

Ensure financial commitments of branch office are met monthly, quarterly, and annually. Coordinate contract scheduling to align backlog to plan and forecast and follow up on activities to ensure completion in an established time frame. Facilitate contract life cycle by ensuring paperwork is in compliance with requirements, subcontract invoicing, billing.

Directly manage a team of 9 individuals, monitoring day-to-day work performance and facilitating long term development. Set and uphold goals and expectations, foster employee engagement by providing support and encouragement. Maintain staff by recruiting, selecting, orienting, and coordinating training. Resolve critical financial issues in a time-sensitive.

Escalation point for a team of up to 8 individuals, readily available to help review contracts and answer questions from internal and external customers timely and accurately. Responsible for making judgement calls and financially impacting decisions in line with Johnson Controls policy and personal integrity; as well as holding others accountable alike..

Escalation point for a team of 12 individuals, responsible for leveraging those relationships to promote employee development and deliver results. Using Microsoft Excel, generate, format, and analyze various reports daily, weekly, and monthly to provide insight into trending data. Evaluate, revise, standardize, and document current processes and policies.

Travel to review accounts payable functions, and assist in migrating operations to Milwaukee. Act as main contact and manage accounts payable portfolios for recently acquired manufacturing plants. Establish close working relationships with internal customers during a sensitive transition period. Review current processes and suggest or implement changes to.

Review service accounts on a daily basis for up to 5 branches to identify delinquent accounts, and contact past due customers in a prioritized, timely manner. Establish close working relationships with internal customers, overcoming distance barriers, to foster open communication. Recognize customer behaviors and recommend bond or lien filling, or legal.

Master Of Business Administration (M.B.A.)

Bachelor Of Business Administration (Bba), Marketing