Amy Abel's Location
Washington DC-Baltimore Area, United States, United States
Amy Abel's Contact Details
Amy Abel work email
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About Amy Abel
🚀 Elevating supply chain software beyond conventional solutions, and challenging the status quo. My mission is to drive success through SaaS solutions and ignite change. Let's challenge the norm, optimize your supply chain, and transform together. 🤝
Amy Abel Work Experience Details
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Senior Business Development RepresentativeBlue Yonder Aug 2023 - PresentScottsdale, Arizona, Us -
Project ManagerBlue Yonder May 2022 - Jul 2023Scottsdale, Arizona, UsLed cross-functional teams of up to 10 members to deliver successful technical projects including software development, infrastructure and cloud migration projects. Responsible for over $2M in revenue for enterprise SaaS solutions under Work Force Management and Transportation Management accounts. - Developed and maintained project schedules, budget, and resource allocation plans- Communicated project status, risks and issues to stakeholders and leadership teams- Conducted agile ceremonies, including daily stand-ups, sprint planning and retrospectives- Established trust and secured strong relationships to aide customers in fulfilling their Blue Yonder potential- Collaborated with solution architect and product development teams to define project requirements and scope- Facilitated discovery sessions to identify and promote new opportunities to drive value for Blue Yonder customers
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Project ManagerWilliams-Sonoma, Inc. Jan 2020 - May 2022San Francisco, Ca, UsSet strategy and project life cycles to unify all internal parties from order placement to delivery scheduling. Creating an optimal customer experience for strategic accounts who require large projects with special handling. - Managed over 500 nationwide installation projects annually, equating to over $15M in revenue- Designed road maps for client facing updates to summarize current project standings against delivery deadlines- Maintained on-time delivery service based on product availability and customer requests- Collaborated with software engineering teams to drive technical improvements towards order status visibility and display- Reconciled areas of scope creep through stakeholder negotiations and improvised adoption plans- Reported weekly scorecards to forecast and summarize labor cost, volume, and project completion rate- Presented monthly and quarterly business reviews to share YOY and YTD growth with upper leadership- Onboarded and trained new Coordinators for project assignments, order research, tracking, scheduling, customer service- Conducted weekly reviews with Coordinators to revisit best practices and assist with project improvements or schedules -
Hub Operations ManagerWilliams-Sonoma, Inc. Jul 2018 - Jan 2020San Francisco, Ca, UsManaged over 50 delivery drivers, call center associates and merchandise processors performing over 1,000 deliveries across five states weekly- Optimized routing across 20 territories to increase speed and order availability to remote customers. Identify areas where weekly deliveries can be modified into daily deliveries, allowing a 2 day lead time reduction- Improved labor expense and cost per carton by 18% and 33% YTD by reorganizing associate schedules and assignments based on seasonal demand, customer availability and third party resources - Revamped delivery driver training program to improve customer satisfaction from an average of 4.83 to 4.87 out of 5 stars.- Diminished weekly allowance for returns and replacements by 5% YTD and sustaining lowest rate in the hub network- Created associate recognition opportunities to increase productivity, moral and employee retention in the work place through monetary incentives and team challenges. - Developed action plans for notable change across all core KPIs, including labor expenses, cartons shipped, returns and replacements, damages, aged orders, inventory capacity, truck maintenance, hotel and meal expenses, supplies and uniforms, customer reviews and delivery ETAs- Supported nationwide fulfillment of expanding B2B and concierge program orders by partnering with Business Sales and Furniture Strategy teams to coordinate logistics and confirm order accuracy- Enhanced order visibility and retail presence for over 20 stores within the southeast region through onsite visitations, store remodels, seasonal floor layout transitions and high priority customer escalations
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Senior Supply Chain AnalystWilliams-Sonoma, Inc. Sep 2017 - Jul 2018San Francisco, Ca, UsDeveloped effective cross functional partnerships with IT, DC Operations, Inventory, and Transportation to successfully implement and communicate changes throughout the organization- Refine all WSI E-Commerce Quotes and Check Out Quotes to align with current operational performance and network speed to gain leverage over competitors and improve customer delivery expectations - Defined business cases and deliver recommendations to senior executives overseeing a $350M annual supply chain spend- Configured customer order sourcing sequence for the United States and Canada to determine the optimal distribution center for order fulfillment - Designed and maintained final mile routing decisions for over 40 furniture hubs to maximize trailer utilization and service while minimizing transit costs - Leveraged big data platforms, supply chain software, and business intelligence tools to extract figures for statistical analysis. Interpret data to drive business decisions and solutions
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Supply Chain AnalystWilliams-Sonoma, Inc. Sep 2014 - Sep 2017San Francisco, Ca, UsBuild supply chain models through greenfield analysis and network simulations to enable WSI growth strategy in retail and eCommerce channels - Successfully pitched the addition of WSI’s fourth regional distribution center in Atlanta, GA. Configured and enhanced network model which achieved an annual $5.3M in savings while simultaneously improving service time by three days - Conduct all network analyses for 45 WSI final mile furniture delivery hubs. To date, projects have resulted in a cost savings of $6.2M and enhanced customer delivery experience through improved operational procedure- Partner with Georgia Tech Masters of Supply Chain Engineering program to facilitate supply chain projects and evaluations. Analyses have included an assessment of facility locations in relation to DC-Customer pairings, the development of a space model to project hub space needs over the next 3 years, and an implementation plan for a transformational delivery method to improve on cost and service metrics in key WSI markets
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Account ExecutiveThe Daily Collegian Aug 2011 - May 2014University Park, Pennsylvania, Us- Managed and expanded assigned area of business- Independently sold over $25,000 worth of ad space in first year- Consistently exceeded sales quotas for both daily ad space and year-to-year improvements- Collaborated with creative department to design and implement new advertisements for clients -
Sales ManagerThe Daily Collegian Mar 2013 - May 2013University Park, Pennsylvania, Us- Led team of 10 Account Executives to produce and promote all publications towards meeting client needs- Planned and delegated key initiatives to exceed sales quotas for both daily ad space and annual improvements- Executed weekly sales meetings and development workshops focusing on improving revenue and clientele - Oversaw sales proposals that contributed to generating more than $800,000
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Distribution Center Co-OpToys R Us Jun 2013 - Dec 2013Parsippany, New Jersey, Us- Managed logistics of storage and shipping to fulfill demand for warehouse that serviced 50+ stores a day- Supervised and coached 25 diverse team members through effective communication and instruction- Utilized lean initiatives to manage operations while incorporating metrics such as speed index, ETA and fill rate - Reconciled lost labels and product by using WMS and RFID guns to track mobility of orders in the warehouse- Processed flow of up to 80,000 cartons while balancing seasonal demand fluctuations during major holidays -
Marketing InternEyeblack.Com May 2012 - Aug 2012- Organized promotional events at sports tournaments by deciding which products best suit our audience and helping build our customer database- Contacted High Schools, NFL teams, and resellers throughout the country and provided reasons for investing in EyeBlack - Prepared virtual samples of customized EyeBlack to better inform and persuade clients and leads- Purchased office supplies through comparison of price, quantity and need- Contacted companies’ Accounts Payable departments in reference to overdue invoices - Trained incoming replacements of expected tasks and responsibilities
Amy Abel Skills
Microsoft Excel
Inventory Management
Marketing
Selling
Customer Satisfaction
Social Media
Sales
Advertising
Process Improvement
Salesforce.com
Purchasing
Microsoft Word
Customer Service
Teamwork
Training
Microsoft Office
Social Media Marketing
Social Networking
Public Speaking
Powerpoint
Photoshop
Event Planning
Amy Abel Education Details
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Penn State UniversitySupply Chain And Information Systems -
Smeal College Of BusinessSupply Chain And Information Systems
Frequently Asked Questions about Amy Abel
What company does Amy Abel work for?
Amy Abel works for Blue Yonder
What is Amy Abel's role at the current company?
Amy Abel's current role is Supply Chain Transformation Specialist.
What is Amy Abel's email address?
Amy Abel's email address is am****@****inc.com
What is Amy Abel's direct phone number?
Amy Abel's direct phone number is +130190*****
What schools did Amy Abel attend?
Amy Abel attended Penn State University, Smeal College Of Business.
What skills is Amy Abel known for?
Amy Abel has skills like Microsoft Excel, Inventory Management, Marketing, Selling, Customer Satisfaction, Social Media, Sales, Advertising, Process Improvement, Salesforce.com, Purchasing, Microsoft Word.
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