• Create, manage, and maintain all Career Services programming including trainings and workshops.• Connect with employers and maintain database to refer qualified candidates. • Manage grant opportunities by preparing grant applications, budgets and reporting on outcomes.• Collect and analyze data required for internal reporting and external funding. • Serve as Atlanta’s team lead for a nationwide initiative that provides free, virtual training to job seekers.• Represent the agency by serving on community workforce leadership and provider councils.• Manage social media accounts to promote programming and open positions within the community. • Facilitate job readiness workshops, support groups, and conduct one on one coaching with clients.

• Engage with job seekers through workshops, job fairs, employment events and referral networks. • Create and facilitate trainings on all aspects of job readiness and professionalism. • Help candidates strengthen resumes, cover letters, interview skills, networking skills and more.• Work with clients to create a job search action plan and create achievable goals. • Work with community employers to advertise and promote their open positions. • Present qualified candidates to employers looking to fill positions.

• Coordinated and scheduled volunteers for weekly deliveries, pantry help and donation pickups.• Delivered meals to elderly adults quarantined due to coronavirus.• Made weekly calls to an isolated adult in partnership with the One Good Deed Program.• Assisted with food pantry receiving, packing and organization.

• Offered deviated pricing on stock items including full truck load quantity requests. • Worked with external vendors to source non-stock custom products requested by customers.• Placed purchase orders with new and existing vendors and coordinated logistics to customer.• Reviewed accounts to offer overall discounts and free shipping benefits. • Researched and provided daily new product suggestions to the company president. • Met yearly with the president and corporate team to present new products and department progress.• Created content and presented new products to Outside Sales so they could better partner with Inside Sales.• Piloted new programs to identify bugs, missing functionality, process improvements, etc.• Met face to face with customers quarterly with Outside Sales and reported findings to the corporate team. • Traveled to meet with manufacturers and suppliers to gain product knowledge and discuss partnerships.• Gathered, researched and analyzed competitor information to stay up to date with current market pricing.

• Processed orders, returns and order tracking for customers by phone and email. • Met and exceeded company standards including talk time, error rate and customer comments. • Anticipated customer needs and assisted with accurate product selection.• Communicated purchase order discrepancies with customers to prevent returns.

• Created and implemented go-to-market strategy to drive revenue and increase ROI • Manage social media outlets to create buzz and increase company awareness • Create content and collateral for events and tradeshows • Make updates to the company website using WordPress • Execute direct mailer campaigns for specialty programs

• Research competitive messaging, positioning, offers, and marketplace trends. • Develop and compile competitive and industry information such as SWOT analysis and marketplace movement. • Provide assistance with the maintenance of content in applications used by product marketing - Salesforce.com Content and Chatter• Research the fundamental features and benefits of Silverpop products & services and how they meet the needs of Silverpop prospects and customers.

• Organized and executed weekly tabs to increase sales• Set visual merchandising schematics and guidelines • Communicated with vendors to order and receive beverage• Completed weekly company paperwork used in corporate audits• Ran cash register, demonstrated excellent customer service and assisted with stock• Key holder/ Badge holder

• Developed and ran company Blog• Executed company mailer campaign• Updated company Facebook page• Assisted in making changes to website• Researched events to obtain new clients

• Assisted professors• Answered phones• Filed documents• Made copies• Helped student