Amy Ambrose Email and Phone Number

Selected to lead North American Operations Transformation team, with staff embedded in the top three strategic digital programs for the enterprise, including Data Ingestion, Lower Middle Market Digitization/Enablement, and Underwriting Experience. • Lead a team charged to unlock Date Ingestion’s value as a true needle mover for Chubb in terms of profitable growth, multichannel market penetration, speed, customer experience, ease of doing business, and operational efficiency.o Launched unified operating model pilot in support of new business submission intake and account set up for Chubb’s Commercial Insurance and Financial Lines business segments, accounting for 175,000 transactions per year with expected annual savings of $6.5mmo Enabled customers to receive faster decisions with minimal human touch, improving end to end submission process from 48 hours to less than 2 hours.• Operationalize market leading ingestion capabilities at scale across the value chain and distribution channels. • Drive transformation across North American Operations through Re-Engineering, Process Automation, and Business Process Outsourcing. Lead team of Digital Product Owners and Shared Services Business Owners.o Reduction of in-house outsourced staff in print services for annualized savings of $600,000 o Launched print services transformation with planned annual savings of $1.5mm.