Amy Austin Email & Phone Number

Menlo Park, California, United States

• Developed a system to improve processes and procedures improving site set up for Learning & Development at high tech company. These systems and processes have been implemented with many teams at multiple company campuses
• Signage & form creation for system improvements (graphic design creation, printing, copying, and distributing)
• Responsible for daily task load ensuring quality and efficient delivery across a range of onsite activities such as workspace/meeting and set-up, A/V support, catering, documentation services, floor operations support.
• Inventory data collection, management, and updates for Learning & Development materials at high tech main campus
• Daily site set up preparation for upcoming sessions (materials, logistical confirmations, and troubleshooting any issues before hand)
• Tracking attendance, on-site materials preparation, and employee mobilization for New Hire Orientation Programs (Talent Camp & Mission Control)

Orem, Utah

• Directed, supervised and developed team members.
• Developed policy and curriculum for leadership development certification program for over 150 students annually.
• Taught Leadership Course focused on Gallup’s Clifton StrengthsFinder leadership development materials.
• Recruited, trained, and on-boarded 20+ dynamic community volunteers to serve as mentors for student leaders.
• Developed program policies for Leadership Development Programs.
• Collaborated with campus marketing team to improve clarity, efficiency, simplicity, and design of LEAD program handbooks.

Hayward, California

• Directed supervision and leadership development of 17 Resident Assistant Student Leaders.
• Directed supervision of 2 graduate students (Assistant Resident Life Coordinators).
• Annually managed the recruiting, hiring and on-boarding processes for over student leaders. (including Resident Assistants and Front Desk Assistants) which consists of over 200 applicants.
• Served on hiring committees for student staff, professional and administrator level hires.
• Created multiple innovative organizational management processes for department.
• Managed communities consisting: international, first year, transfer, returning & graduate students.

• Behavioral interventionist for children & teens with Down Syndrome & Autism
• Created personal improvement plans for clients with parents and behavioral team
• Actively implemented behavioral plans with clients

Los Gatos, California

Rohnert Park, California

• Managed a yearly budget.
• Established rapport with university students.
• Provided and planned educational and social events based on students' interests.
• Participated in ongoing diversity training and inclusion.
• Trained colleagues how to respond to difficult situations.
• Established routines with colleagues to keep university students safe on campus.

Master'S Degree, Public Administration, 3.9 Gpa

Emphasis in Public Policy

Bachelor Of Arts (B.A.), Psychology

Psychology

Copenhagen, Denmark http://www.disabroad.org/