Amy Austin Email & Phone Number

Menlo Park, California, United States

• Developed a system to improve processes and procedures improving site set up for Learning & Development at high tech company. These systems and processes have been implemented with many teams at multiple company campuses• Signage & form creation for system improvements (graphic design creation, printing, copying, and distributing)• Responsible for daily task load ensuring quality and efficient delivery across a range of onsite activities such as workspace/meeting and set-up, A/V support, catering, documentation services, floor operations support, space utilization management, materials stock and maintain appearance of classrooms, SWAG storage and setup, takedown of materials/SWAG after each session, and/or other services• Inventory data collection, management, and updates for Learning & Development materials at high tech main campus• Daily site set up preparation for upcoming sessions (materials, logistical confirmations, and troubleshooting any issues before hand)• Tracking attendance, on-site materials preparation, and employee mobilization for New Hire Orientation Programs (Talent Camp & Mission Control)• Communicating and facilitating urgent issues between stakeholders, on-site clients, recruiting coordinators, facilities, points of contact in various departments, catering, and audio/visual teams• Supporting tracking attendance/completion for in-person sessions as needed

Orem, Utah

• Directed, supervised and developed team members.• Developed policy and curriculum for leadership development certification program for over 150 students annually.• Taught Leadership Course focused on Gallup’s Clifton StrengthsFinder leadership development materials.• Recruited, trained, and on-boarded 20+ dynamic community volunteers to serve as mentors for student leaders.• Developed program policies for Leadership Development Programs. • Collaborated with campus marketing team to improve clarity, efficiency, simplicity, and design of LEAD program handbooks.• Organized annual LEAD Program Orientation for over 150 students (including: training, meals, etc…).• Established & developed special-interest cohorts within the LEAD program (ie: first generation college students & Women in Leadership).• Transitioned program’s tracking method to online platform. Collaborated with campus Information Technology Team to use existing campus software to implement tracker.• Created and implemented training resources and material for over 25 student team leaders bi-monthly.• Managed annual budget of over $31,000.• Served as a UVU Inclusive Committee Team Member. Committee of about 35 staff & students serves over 37,000 students, directed by Special Assistant to the President for Inclusion/ Chief Diversity Officer at UVU.• Helped develop multiple campus-wide Leadership Development projects & events.• Served on hiring committees for student staff & professional hires.• Oversaw fundraising, applications & awarding $15,000+ in scholarship opportunities for students.

Hayward, California

• Directed supervision and leadership development of 17 Resident Assistant Student Leaders.• Directed supervision of 2 graduate students (Assistant Resident Life Coordinators).• Annually managed the recruiting, hiring and on-boarding processes for over student leaders. (including Resident Assistants and Front Desk Assistants) which consists of over 200 applicants.• Served on hiring committees for student staff, professional and administrator level hires.• Created multiple innovative organizational management processes for department. • Managed communities consisting: international, first year, transfer, returning & graduate students.• Provided first emergency response to 1,800+ students during 24-hour duty response rotations.• Responsible for student leadership & resident budget of over $10,000.• Reviewed, improved and implemented polices with Housing Annual Review Team.• Developed surveys and measurable, collaborative, initiatives based on resident feedback.• Presented topics at multiple conferences & trainings like: diversity, bystander intervention, exploring and understanding LGBTQ+ vocabulary, anti-bullying, time management.• Provided resources and connections for student leaders, co-workers, and residents.

• Behavioral interventionist for children & teens with Down Syndrome & Autism • Created personal improvement plans for clients with parents and behavioral team • Actively implemented behavioral plans with clients

Los Gatos, California

Rohnert Park, California

• Managed a yearly budget.• Established rapport with university students.• Provided and planned educational and social events based on students' interests.• Participated in ongoing diversity training and inclusion.• Trained colleagues how to respond to difficult situations.• Established routines with colleagues to keep university students safe on campus.

Master'S Degree, Public Administration, 3.9 Gpa

Emphasis in Public Policy

Bachelor Of Arts (B.A.), Psychology

Psychology

Copenhagen, Denmark http://www.disabroad.org/