Technical Support Manager, supporting Ipsen's three UK sites Slough, Oxford and Wrexham, for their Mobile Phone contracts/support, Printer management, Phone support and conferencing.

Seconded into this role from the ICT Service Desk, to gain expereince in the Finance/Purchasing side of ICT. Purchasing of ICT and Comms equipment, including servers, phones, and mobile phones.Maintaining our ICT asset register, inputting serial numbers and labelling of equipment.Maintaining the Revenue and Capital finance documentation. Put together tender documentation for our contracts department for large orders.Raising orders for the support and maintenance of servers and ICT equipment, identifying when we are reaching the renewal dates and looking at the risks if we are not to continue.Reviewing/maintaining telephone and Comms usage, identifying high spenders and errors in billing.