- Sales order processing.- Export order processing.- Raising purchase orders.- Chase delivery ETA’s and POD,s.- Daily production meetings and update customers.- Help with customer order,stock and price queries.- Complaints and invoice query log, investigation and resolution.- Raise replacement orders- Raise credits against invoices.- Problem solving to ensure customer satisfaction. - Provide technical information. - Enable customers to specify products.- Provide pricing and discounts on products.- Liaise with internal and external customers.- Extensive knowledge of all three brands.- Provide quotes for fabricated goods.- Process internal and external measures.

- General administration- Maintain www.medlockfrb.com and www.medlockjoinery.com- Maintain our social media presence- Create case studies using InDesign and Photoshop- Maintain CRM package Sage (ACT) and completion of PQQ's- Paper and electronic filing of tenders- Maintenance of bespoke estimating package Conquest- Requesting tender prices from subcontractors- Identify training needs for all of Medlock staff and implementation of training plan- Typing minutes- Answering and allocating calls- Monitor and reconcile monthly credit card expenditure- External meeting room bookings- Opening and distribution of daily post- Maintain company training matrix- Creation of internal newsletter

- Day to day maintenance of company website.- Answering and allocating incoming calls.- General running of of social networking events in Oldham and Middleton.- Lead PSO for the Oldham WIFI project.- Administration for the Future Jobs Fund.Working in conjunction with the Enterprise Centre:- Recruiting companies on to the retail and business training.- Presented project management training to a year 5 class at Knowsley Primary School.

- General Administration.- Proof Reading of all data files.- Issuing all payment requests to the finance team.- Ensure accurate information is sent to funders the same day.- Maintain invoice files both electronic and paper files.- Maintain ICE systems.

- In charge of 3 hotels and 50+ people per week- Welcome meeting twice a week- Assist with Ski Equipment purchase and Ski School sales.- Liquidate weekly.- Airport duties and transfers- Guide Trips- Meet targets

- In charge of 1 hotel and 150+ people per week.- Hotel duties daily.- Welcome meeting three times a week.- Sell excursions.- Liquidate weekly.- Airport duties and transfers 3 times a week.- Guide Trips.- Meet targets.- Help assist any customer at any time.