Responsible for performing HR-related duties and working closely with management and employees in providing a wide range of Human Resources expertise and advice. Serves as a consultant to management on human resource-related issues. Acting as an employee champion and change agent, I assess and anticipate HR-related needs, and communicate proactively with all departments and specifically management to develop solutions to issues as they arise. Formulates partnerships to deliver value-added service to management and employees that reflects the business objectives of Sulzbacher. These duties include, but aren't limited to: Compliance and reporting, employee relations, leaves of absence, vendor relationships, training programs, HRIS integration and updates, and member of several committees, including safety and finance ad-hoc committees.

The Human Resources Generalist is responsible for performing HR-related duties and working closely with management and employees in providing a wide range of Human Resources expertise and advice. This position carries out responsibilities in the following functional areas: employment; compensation & benefits administration, employee relations, policy implementation, terminations, performance management, and employment law compliance.

Responsible for human resources departmental duties as a contract employee. Compiling and distributing regular reports and managing systems and records. Creating and updating the process for the new ADP system.Managing the on-boarding of new hires. Processing information in Taleo system. Background check review.General administrative activities as necessary including database maintenance.Establishing and maintaining personnel files on new, current and terminated employees.Managing employee relations issues, including investigations.Managing workers compensation inquiries, including speaking with employees and submitting claims to insurance company.

Administer professional HR support to approximately 700 employees at the downtown Chicago Call Center in the areas of recruitment, on-boarding, unemployment compensation, employee relations and off-boarding.• Support Talent Acquisition and Call Center Manager recruitment efforts by making job offers to new candidates • Act as lead for new hire/on-boarding experience including new hire orientation and all on-boarding activities• Partner with the HR Manager to conduct ER investigations and fact finding sessions to ensure a thorough investigation is completed• Act as lead for unemployment claims filed with Corporate (which include all employees throughout the country); completing state requested paperwork in a timely manner, and as the representative for unemployment hearings• Built and sustained great relationship with ADP, the Unemployment vendor for NORC• Act as liaison for Call Center employees who are being disciplined or terminated by management team; likewise for any employees who have questions/issues pertaining to scheduling, payroll, etc• Complete weekly metrics for Employee Relations meeting• Complete ATS reports on a weekly basis for Call Center Managers• Complete a variety of HRIS tasks including on-boarding data, terminations, information updates, etc• Assist in updating process and procedures for the HR Call Center• Special tasks as assigned by the Call Center HR Manager

• Post jobs to internet job boards• Coordinate with hiring managers their needs for open positions in all areas of the business• On boarding new hires• Complete employment verifications• HRIS for new hires, including I-9 verifications• Coordinate background check and drug tests• Assist with New Hire Orientation• First line of contact for new hires • Train Regional Sales Managers on Iapplicants, Enesco’s recruitment tool• Designed and maintain human resources “GiftRap” intranet page (SharePoint)• Acted as co-coordinator of Enesco’s first Wellness Expo in over 10 years• Pay benefits bills (medical, dental, vision, and state disability) and complete audits quarterly• Participate in Global HR conference calls, setting agenda per direction from Head of Human Resources• Complete projects as assigned by the Head of Human Resources

• Assisted with staffing for union employees; including initial phone screening• Assisted with New Hire Orientation; putting together orientation materials including legal and benefits paperwork and work equipment• Input data pertaining to FMLA tracking and assisted with review of intermittent FMLA • Updated training documents and employee forms (vision, uniforms, shoe requests, etc)• Completed data entry for union employee training• Coordinated and paid all corporate billing for various departments including cell phones (for 4 locations), uniforms, medical pre and post-screenings, direct placements, security services, and vision• Data entry for new hire paperwork • Built and sustained vendor relationships• Assisted with update of Training database/tracking system• Assisted with the update of internal call-off line to streamline for easier employee and HR access• Pulled, logged and input employee call-offs from the call-off line• Streamlined distribution process of payroll for union employees.

• Created and input data for all teaching and support personnel positions on the Chicago Public Schools e-bulletin webpage• Conducted initial phone screenings of support personnel vacancies • Scheduled appointments for interviews and disseminated candidate packets to interviewing groups• Assisted employees with Open Enrollment• Coordinated all in-school giving programs• Collected various fees and reconciled accounts through the Whitney Young School Store• Updated and coordinated all internet-based calendar systems for the school• First responder for school answering questions and performing high-quality customer service• Acted as an Ambassador for school at High School Fairs• Drafted correspondence for Principal, teachers and coaches as requested • Created spreadsheets for Principal and Assistant Principal as requested • Liaison to the State of Illinois for transportation reimbursement program• Coordinated and reported all NCLB related teacher certification and recertification issues • Verified status of teachers within the Illinois State Board of Education (ISBE)systems • Coordinated all volunteer activities for National Junior Honor Society (NJHS) students• Developed and taught 3-day workshop for students in African American History class called “Greek Speak 101” in conjunction with unit on “Our Kind of People”• Chaperoned 10-day cultural exchange program to France with 17 WY students • Proctored various Chicago Public Schools-related and National tests• Mentored students.

• Customer service contact for all employees located on the East Coast; answered questions and resolved issues pertaining to health and welfare benefits • Completed offer letters and all related paperwork for New Hires on the East Coast • Coordinated and completed new hire orientation/training and all related paperwork on a bi-weekly basis for all new employees• Coordinated Open Enrollment Process• Coordinated company-wide volunteer and matching gift programs• Completed Short Term Disability and FMLA claims for employees• Successfully assisted in making changes to the new hire orientation/training presentations • Updated HRIS and all web-based systems with employee information; including new hire, promotions, terminations, transfers, open enrollment changes, etc.• Completed employment verifications; Lead company-wide giving programs and Marketing promotions.

• Provided customer service as contact for Business Unit Human Resources staff, active and retired employees of the company, researching and answering questions pertaining to Savings Plan, Profit Sharing and Health Insurance Plans • Researched and updated eligibility for employees and retirees when medical, dental or vision coverage had been terminated in HRIS • Acted as liaison for Savings Plan, providing distribution paperwork for both employees and for the administrator of the plan • Processed death claims for life insurance of both active and retired employee population • Provided information updates in HRIS for retired population