Amy Bauer Email & Phone Number

-Work closely with the Quality Analysts and Development team to research problems and find solutions.-Develop and support methods and procedures that will ensure accurate information provided to partners.-Analyze complex computer systems, identify problems, and develop and implement logicalconclusions and effective solutions.-Provide Tier 1 Support Specialists assistance with technical issues partners are experiencing.-Communicate any product changes and updates to the team and company through extensive research and testing.

-Provide timely technical support to customers on Zywave products-Prioritize and solve complex technical issues based on established processes and workflows.-Mentor newer employees through their on-boarding process to ensure a smooth transition into their position.-Constantly stay up to date within the fast-pasted, changing environment. -Communicate any product changes and updates to the team and company through extensive research and testing.-Exceed company/individual expectations through case resolution and partner satisfaction surveys.

Neenah, Wi

-Manage and engage staff with coffee and tea knowledge.-Create and maintain relationships with vendors including Rishi, Kickapoo Coffee, and Elegant Foods. -Utilize marketing skillset to promote Timshel through various media outlets. -Track inventory weekly and adjust vendor orders accordingly.-Research and expand knowledge on all aspects of café structure to ensure Café stays local and organic.-Continually experiment with the creation of new and innovative beverages.

Appleton, Wi

-Build and foster meaningful relationships and internal partnerships.-Manage over 200 boutique store accounts.-Incorporate sales strategies, such as increasing time to market, eliminating gaps in coverage, and improving customer loyalty. -Close the sale and create opportunities for future sales.-Expanded existing customer relationships by cross-selling products and services.

Greenville, Wisconsin

-Work directly with major e-tailers (Amazon, Toys R Us, Ebay) and wholesalers to increase product quality and quantity.-Communicate effectively and efficiently with customers to ensure high quality service and timely expedition of requests.-Utilize conceptual thinking skills on uncommon requests to reach the best resolution for customer inquiries, complaints and requests.

Appleton, Wisconsin

-Communicate effectively with customers to ensure high quality service and timely expedition of requests.-Use conceptual thinking on uncommon requests to ensure best resolution for customer.-Stay up to date on company policies and tools in order to complete procedures correctly.-Utilize computer programs such as Oracle, SalesForce, Microsoft Outlook

Wauwatosa, Wi

-Follow corporate directives on visual set-ups.-Use creativity and merchandising skills to complete visual presentations.-Ensure best results for store through attention to detail and time management skills.

Menomonee Falls, Wisconsin

-Utilize e-commerce programs to maintain and create promotional assortments on Kohl’s webpage.-Be extremely attentive to merchandise presentation and layout.-Effectively and efficiently work with buyers, partners and management to reach optimal results.-Ensure completion of daily tasks through multi-tasking and time management.