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Experienced and accomplished Sales Operations Manager with fifteen years of experience in the IT and Managed Services industry – extensive background in Sales Operations, Enablement and Analytics, Program and Change Management including Contracting, Marketing and Communications and pipeline management including reporting and analytics. Extensive experience in Salesforce and Sales & CRM process improvement as well as governance and process compliance programs.
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Lead Specialist, Sales OperationsKpmg Us Dec 2021 - PresentNew York, Ny, Us- Sales Enablement and Account Management coordination- Metrics and Analytics reporting- Sales Tools implementations -
Senior Operations Manager - Metrics - Analytics And ReportingMercer Aug 2019 - Dec 2021New York, Ny, Us Sales Operations management for North America in the Mercer Career line of business with focus in Metrics - Analytics and Reporting Assist Sales Leaders in maintaining a holistic view of pipeline current client revenue/status to ensure a coordinated sales and retention process and evaluate Engagement Strategies Actively measure and review progress and potential risks of sales/retention initiatives Drive development and understanding of operational metrics, including sales analytics, client servicing profitability and pricing and individual performance against goals Ensure appropriate orientation and ongoing education/training on operating metrics and analytics Develop predictive indicators based on historical performance to be continuously refined and improved Develop and present analytics and reports to Sales Leader and broader leadership team as appropriate Establish metrics and processes that are consistent and repeatable Provide necessary analytics for Fiscal Year planning -
Sales Operations ManagerMercer Jun 2017 - Aug 2019New York, Ny, UsDrive business performance and operating results for the Career North America Information Solutions business. Lead strategic sales initiatives, manage operational projects, and drive and manage results.
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Sales Operations ManagerHewlett Packard Enterprise Apr 2012 - Jun 2017Houston, Texas, Us• • Sales Operations management for the single largest Enterprise Services Industry in Hewlett Packard Enterprise – approx. $2.5B annually Sales forecasting for 160+ accounts and 65+ sales staff Fiscal year planning and target setting Quarterly and annual performance tracking and benchmarking• SalesForce.com® (“SFDC”) Subject Matter Expert Administrator and lead implementation expert for multiple instances of SFDC – includes training and launch for internal users and clients Assisted in Global initiative for Opportunity Governance implementation and HPE/HPI separation (Note: wrote Gold Standard process documentation for HP WW) -
Account Program Manager And Contract Change ManagerHewlett Packard Enterprise May 2009 - Apr 2012Houston, Texas, Us• Program Management Office and Project Change Management head for a $1 billion account Customer liaison for Change Management processes and procedures, between both the Client and sub-contractors Maintained and drove multiple process improvement initiatives to drive cost-cutting measures and efficiencies Sold, tested and implemented SalesForce.com® into Customer environment Mended and improved customer relationship and was directly responsible for the removal of Contract Change Management from the Client’s Issues/Risks Escalation Report to HP Corporate
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Account Business Office Lead And Project ManagerHewlett Packard Enterprise Nov 2007 - May 2009Houston, Texas, Us• Business Office Lead and Vendor Manager Contract Change Manager for account Managed all Procurement for both Internal and Vendor purchases Managed and drove continued significant cost-cutting initiatives including finance and Contract renegotiations
Amy Blake Skills
Amy Blake Education Details
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Strayer UniversityMarketing
Frequently Asked Questions about Amy Blake
What company does Amy Blake work for?
Amy Blake works for Kpmg Us
What is Amy Blake's role at the current company?
Amy Blake's current role is Lead Specialist, Sales Operations.
What is Amy Blake's email address?
Amy Blake's email address is amy.blake@hp.com
What is Amy Blake's direct phone number?
Amy Blake's direct phone number is +150256*****
What schools did Amy Blake attend?
Amy Blake attended Strayer University.
What skills is Amy Blake known for?
Amy Blake has skills like Change Management, It Service Management, Sfdc, Pmo, Vendor Management, Program Management, Pmp, It Strategy, Integration, Service Delivery, Managed Services, Outsourcing.
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