Amy Bohn Email & Phone Number

Geneva, IL

Amy’s primary responsibilities include managing customer requests and leading projects to completion while working with external clients and the AT team.

Plano, TX

•Developed and managed vendor relationships with over 100+ leading technology companies such as Adobe, Wacom, TechSmith, Rosetta Stone, Avid, Corel, and Nuance•Negotiated contracts, evaluated product pricing models, reviewed supply chain, monitored performance to ensure high quality service, and was responsible for all monthly/quarterly detailed partner.

Dallas, TX

•Identified and prioritized new opportunities and partnerships for growth in Microsoft Student Licensing for Higher Ed & K12•Negotiated and managed Apple Relationship, tracked all orders through fulfillment •Increased Revenue/Margin of existing contracts through creation and implementation of channel strategies•Managed K12 Consortia Relationships and state.

Elgin, IL

•Responsible for developing, negotiating, implementing partnerships and managing the resulting relationships for top vendors including Apple and Microsoft•Increased Apple sales to $9M+ for 2008 through new vendors and improved efficiencies•Managed continued growth of Microsoft’s Student Select Program $500K+•Lead team to increase Microsoft Revenue by.

Elgin, IL

•Responsible for all warehouse operations including purchasing, manufacturing, and day to day operations in addition to Microsoft Sales, Early Learning Sales, and Customer Service•Executed Apple Inc Project launch with 40+ vendors including contracts, set up, costs, and monitored to improve efficiency. $2 M Revenue. Added bigger companies such as Adobe and.

Elgin, IL

•Lead and direct staff of 17 including Microsoft Sales, Early Learning Sales, and Customer Service Departments•Managed call center performance; scheduled phone coverage; tracked call volume statistics, and achieved call volume answer rate of 98%. Set and monitored overall company policy and procedures. Built performance remediation plans focused on.

Elgin, IL

•Formulated and implemented a strategy to build, train and grow an entire customer service department over 8 weeks: Interviewed, hired, organized training, transition plan, procedure manual •Recouped $110K in lost revenue by identifying transition weaknesses •Served on the Executive Leadership Team•Coordinated Marketing/Sales Calendar which integrated.

Elgin, IL

•Directed staff of 12 including Sales, Customer Service, Early Learning, and Microsoft •Negotiated software bundles with Apple

Elgin, IL

•Increased Early Learning Sales by 50% over Y-2-K•Exceeded company goals in areas of gross revenue, profit margin and market share •Initiated and completed the integration the activities of sales, marketing and merchandising •Implemented sales reorganization including goals, compensation, and the creation of new regional teams

Palatine, IL

•Analyzed current operations to improve overall production and increase customer satisfaction•Created and updated daily reports which tracked key elements of the Preload•Coordinated seasonal Driver Helpers in the Wheeling/Schaumburg Center

Bloomington, IL

•Developed and implemented marketing strategies to promote an international computer email service•Managed and maintained all user profile information•Designed a public relations awareness campaign including website, marketing materials, and exhibits•Coordinated and participated in national trade conferences and trainings

Cary, IL

Trade Show Manager•Organized company participation in over 100 annual trade shows•Created and maintained responsibility for departmental budget •Identified key products, price points, and locations for effective merchandising •Assisted in design of corporate and portable trade show exhibitsPurchasing/Merchandising Manager•Established and maintained.

Elgin, IL

Inside Sales Supervisor•Designed and conducted a training program for Inside Sales Personnel•Hired, monitored, and evaluated inside sales representatives in the areas of sales and product knowledge•Motivated representatives to exceed sales quotas and increase customer satisfactionInside Sales Representative•Consistently exceeded sales quotas and closed the.