Responsible for Health Information Services Department, including files, record integrity, scanning, record completion, release of information functions, Inpatient Coding, Ambulatory Coding, Provider Coding Compliance and Audit, Documentation and Coding Consultants, Hierarchical Condition Coding, and the Clinical Documentation Improvement (RN) Program. Virginia Mason Production System (VMPS) Certified; Lead and participate in multi-disciplinary Kaizen and RPIW events.Other responsibilities during tenure: Master Patient Index and Privacy Office.

Coordinate and perform annual and quarterly hospital-based non-billing audits; Identify areas of risk through review of the OIG Workplan and internal risk assessments; Respond to all Compliance Hotline calls and inquiries; Coordinate Annual Corporate Compliance training; Develop training and education for new and existing staff. Compliance areas of emphasis: EMTALA, Stark law

Responsible for Health Information Management Department, including assembly and analysis function, coding, and outsourced transcription. Acted as lead sponsor for Lean/Six Sigma project within department reducing days from patient discharge to coding and increasing physician access to incomplete charts.

Process Improvement and Performance Improvement activities, specific to Release of Information process at UCLA Medical Center. Interim Director of Medical Records at Forest Park Medical Center in Dallas, Texas.

Responsible for Health Information Management Department staff, including chart assembly and analysis, coding and on-site Pathology transcription. Transitioned from paper-based record to Hybrid, scanned record. Transitioned records post hospital closure. Union staff.

Responsible for oversight of Medical Record Department, including chart assembly and analysis, coding, and transcription. Also responsible for Cancer Registry. Coordinated physical move of department to off-site location, including chart retrieval processes from remote location. Acted as Interim Media Relations manager during transition period while position was vacant. Also served as facility's Privacy Officer.

Responsible for Medical Record Department at affiliated, stand-alone 89-bed Psychiatric facility. Transitioned from paper-based record to electronic, scanned Hybrid record. Educated all new hospital employees on electronic medical record system and all new Resident Physicians on Medical Record guidelines and requirements. Acted as Department Compliance officer and JCAHO representative. Participated in facility-wide team in preparing to meet HIPAA requirements.