Amy Bonner Email and Phone Number
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Experienced Executive Assistant with a demonstrated history of working in the hospitality industry. Skilled in Catering, Sales, Hospitality Industry, Event Management, and Pre-opening. Strong administrative professional.
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Program Management SpecialistU.S. Department Of Health And Human Services (Hhs)United States
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Program Management SpecialistU.S. Department Of Health And Human Services (Hhs) Apr 2024 - PresentWashington, District Of Columbia, United States -
Program AnalystU.S. Department Of Health And Human Services (Hhs) Feb 2023 - Present
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Program AnalystU.S. Department Of Health And Human Services (Hhs) Feb 2023 - Aug 2024Washington, District Of Columbia, United States
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Executive AssistantU.S. Department Of Health And Human Services (Hhs) Nov 2020 - Feb 2023Washington, District Of Columbia, United States
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Executive AssistantAimbridge Hospitality Oct 2019 - Nov 2020 -
Executive AssistantInterstate Hotels & Resorts Oct 2018 - Oct 2019 -
Executive AssistantHilton Worldwide Aug 2015 - Jun 2018Washington, District Of ColumbiaManage the daily schedule of the GM as well executive meetings. Assist the GM in facilitating hotel updates during staff and management meetings and assist with the communications as directed by the GM. Executive team lead coordinating meeting space bookings as well as VIP guest meeting requests. Manage internal meeting room reservations and changes for the event space. Coordinate travel arrangements for the Executive Office. Lead facilitator for all guest experience communication and guest service inquiries in a courteous and efficient manner, following through to make sure problems were resolved satisfactorily through all platforms. Arrange Hilton Honors Gold and Diamond VIP guests needs from reservations, room upgrades, coordinated arrival amenities. Lead for all critical and VIP guests such as Presidential, Governors, Mayors and foreign dignitary, as well as the handle their personal requests. Lead for all travel requests for advanced security details, handle rooms reservations, room assignments as on-site point of contact for their teams during their stay as well as handled any billing challenges post stay. Point of contact for all USSS room reservations, room assignments, and handled all requests directly related to their hotel needs. Strong ability to review and summarize information from several sources. Design and prepare reports. Prepare presentations to the operation team, management team and executive committee. Lead facilitator for daily hotel operations meetings, weekly Property Inspections, Monthly Maintenance meetings and prepared action plans and schedules for the Department Heads. Strong knowledge of hotel operations with the ability to assist in multiple departments. Strong ability to adjust the type of service to be provided, according to the needs of the situation, in order to maximize guest satisfaction. Formulate documents, reports, and correspondence based upon knowledge of the situation and knowledge of hotel policy.
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Operations ManagerTmi Hospitality May 2015 - Jul 2015Responsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processesWorks with and ensures compliance with all guidelines for operations, including front desk, housekeeping, maintenance and food service. Conducts monthly department meetings to review new procedures and solicit input from all employees. Handles and provides resolution to guest complaints and employee issues. Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures. Answers inquiries pertaining to hotel policies and services. Ensures property hiring practices comply with all state and federal requirements. Directly supervises staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
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ManagerHyatt Place Fredericksburg At Mary Washington/Interstate Hotels And Resorts Oct 2013 - Apr 2015Fredericksburg, Va
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Housing Management SpecialistDepartment Of Navy Nov 2011 - Aug 2013Navy Region Southwest Navy Gateway Inns & Suites Nsa Monterey CaProvided a full range of supervision to 43 FT/PT staff members Utilized Epitome Property Management System Ensured guest security and privacy maintained at all times Professionally interact with guests and assisted with guest complaints Conduct daily quality assurance inspections of 212 guest rooms Scheduling, Payroll, Inventory, Ordering Developed and conducted required training and certifications Employee performance evaluation Fully implemented all safety/MSDS/fire prevention/environmental/ Industrial hygiene requirements were maintained Y.E.S. Trained and Certified Empowering Associates to Succeed Team Building
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Frequently Asked Questions about Amy Bonner
What company does Amy Bonner work for?
Amy Bonner works for U.s. Department Of Health And Human Services (Hhs)
What is Amy Bonner's role at the current company?
Amy Bonner's current role is Program Management Specialist.
What is Amy Bonner's email address?
Amy Bonner's email address is am****@****els.com
What is Amy Bonner's direct phone number?
Amy Bonner's direct phone number is +197223*****
What schools did Amy Bonner attend?
Amy Bonner attended University Of Phoenix, Western International University.
What are some of Amy Bonner's interests?
Amy Bonner has interest in Disaster And Humanitarian Relief, Children, Education, Health.
What skills is Amy Bonner known for?
Amy Bonner has skills like Customer Service, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Budgets, Sales, Food And Beverage, Hotel Management, Event Management, Catering, Training.
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