Assist with room preparation, service and clean up at events

Ensure advisors' leads to schools meet quality assurance and compliance standards set forth by the governmentEnsure vendor compliance through weekly and monthly checks on opt-in sitesAchieve staffing objectives by recruiting and evaluating job candidatesAct as single point of contact for recruiting topics and newly hired associates prior to first day of employmentOversee new hire training classes and assist managers with development of manualsPresent new hire training classes the quality assurance standards set forth by the government and outside clients

Responsible for composition and creation of routine correspondenceOrganized and maintained filing systemResponsible for correspondence to all non-profit group requests via phone and emailPrepared sales and payroll data on both weekly and monthly reportsPrepared sales data for 3rd party salesComplied opening and closing paperwork for accountingAssisted in the input of closing data for INTRUST Bank Arena's 40+ concession stands and portablesAssist manager and servers with the execution of food and beverages for the private suite holders Responsible for the ordering and inventory of office supplies and organization of office areaScheduled and supervised staff for the cash roomResponsible for vault change and petty cash reconciliationManagement of 7+ bars, staff and inventory located throughout the ArenaAvailable for all INTRUST Bank Arena events.Participated and conducted monthly food and beverage meetings for staff members and associatesManaged and maintained schedules and calendars for food and beverage departmentTrained new associates and provided monthly training classes as refresher courses;

Trained and reviewed census takers workTrained and supervised census staff and assistance Performed quality control on census documentationApproved payroll recordsEnsured compliance to census procedures

Responsible for executing entire shift in absence of full-time management staff, including managing staff, maintaining guest relations and financialsTrain incoming and current staff by working with Team Leads and Certified Trainers to ensure standards are followedEnsure current training materials and programs are consistently utilized in Team Member TrainingActively listen to Team Members to determine needs and concerns and quickly respondProvide highest quality food and beverage service utilizing Ted's programs and philosophies

Assist management staff with training of new servers

Assist Bookkeeper with technician commissions and payrollPrepare daily deposit after reconciling technician daily reports and mailImplement monthly billing including installments and statements

Supervise support servers and design training program for new employees.Train on Pixel and Squirrel programsCoordinate room preparation, service and clean up.Assist Bookkeeper with daily sales and payroll. (Excel and Word programs)

Supervise catering employees at the eventsTrain new employees, resolve customer grievances and handle problems as they ariseOrganize schedules and work assignments to insure the highest quality service