Amy Hageman Email & Phone Number

A possible summary is:As an Technology Project Manager at Valvoline, a global leader in automotive lubricants and services, I lead and support multiple projects that drive innovation and excellence in the industry. With over 20 years of experience in sales and customer service, I have developed strong project management, data analysis, communication, and problem-solving skills that enable me to deliver successful outcomes for the organization and its stakeholders.I hold a Lean Six Sigma Green Belt certification and have applied it to improve processes, reduce costs, and increase efficiency across various functions and departments. Previously, as a Project Analyst, I used Microsoft Office tools to perform data analysis and generate reports and recommendations for senior management. As a Business Development and Virtual Call Control Supervisor, I managed and coached a team of inside sales representatives and call center agents, ensuring exceptional service and results. I also leveraged my virtual call control skills to handle complex and escalated calls, enhancing customer satisfaction and retention. I am passionate about collaborating with diverse and talented teams, learning new technologies and best practices, and contributing to the growth and success of Valvoline.

Listed skills include Sales Management, Customer Retention, Sales Support, Customer Satisfaction, and 28 others.