Amy Cable Email & Phone Number

Baton Rouge, Louisiana, United States

Responsible for ensuring the implementation of the statewide vision for enrollment management every step of the student experience from pre-application through graduation for all LCTCS students including academics, workforce, and adult education. Responsible for the following business units at the System Office: Enrollment Management Support (EMS), Financial Aid Support Team (FAST) and Institutional Research (IR) and cross-functionally to help implement the LCTCS Board of Supervisors’ agenda.

Baton Rouge, Louisiana, United States

Baton Rouge, Louisiana

• Analyze the needs of LCTCS, colleges and partners, determine the areas of improvement needed, develop a plan to address the areas of improvement, estimate the potential return on investment, present the proposed plan for services • Work closely with colleges and partners to determine their needs for an effective enterprise resources planning and student information system solution;• Monitors all aspects of project management and ensure all task assignments are identified, assigned and delivered on time and to spec, with accurate, complete and approved content that meets all technical and business needs; • Assist in determining requirements for projects, assess environments, design specs, statements of work, and project schedules;• Design, configure, and implement systems and processes that meet college and partner needs;• Work in a collaborative team environment providing training and ongoing technical support to clients;• Build and maintain strong customer relationships ensuring superior customer service.• Coordinate internal resources and third parties/vendors for the execution of projects to include delivered on time, within scope and within budget.

Baton Rouge, Louisiana

• Create admissions policies and procedures for 13 different community and technical colleges; assist colleges in achieving enrollment targets by streamlining processes; assist in resolving student data issues; collaborate with on campus departments to assure students receive support they need as it relates to the admissions process; responsible for collaborating with team members and external departments to monitor processes and strategies; serve on various advisory boards; implement an outbound call center and communications plans for each college; host inbound call center for LA Calling campaign

Baton Rouge, Louisiana Area

Amy Cable is the Enrollment Support Manager at Louisiana Community and Technical College System where her team supports the thirteen community and technical colleges with application assistance, back-end admissions processing, and inbound/outbound communications. Previously she served as the Director of Financial Aid at both Baton Rouge Community College and at Arkansas State University Mid-South. Throughout her career she co-authored "Developing Your Star Qualities: Preparing Yourself to Become the Director" and presented on many financial aid topics including Default Management and Direct Loans. She serves as Co-Chair of the LASFAA Training Committee and has previously served on the New Conference Mentor Taskforce with NASFAA.

Baton Rouge, Louisiana

• Responsible for the creation and maintenance of federal and state student aid programs, award an aid budget of $32 million, including $200,000 in Veteran’s benefits, reconciliation of state and federal aid programs, working with campus departments to improve retention and recruitment, develop and maintain policies and procedures to enhance efficiency; responsible for the completion of all required annual federal, state and intuitional reports; ensure customer service; collaborate with internal and external constituents; represent the office on departmental and college committees, work closely with curriculum committee to ensure programs met criteria for financial aid eligibility, represent BRCC and serve on extended team for the LSU Tiger Bridge Program

West Memphis, Arkansas

• Responsible for the creation and maintenance of federal and state student aid programs, award an aid budget of $7 million, including $2 million in Veteran’s benefits, counseling students, reconciliation of state and federal aid programs, working with campus departments to improve retention and recruitment, responsible for certifying Veteran’s benefits, develop and maintain policies and procedures to enhance efficiency; responsible for the completion of all required annual federal, state and intuitional reports; ensure customer service; collaborate with internal and external constituents; represent the office on departmental and college committees, work closely with Recruitment, Admissions and Registrar’s offices to create reports, implement policies and procedures and to assist students with enrollment

Memphis, Tennessee

• Conducted Banner release testing, conducted staff training sessions, managed Pell Grant and Direct Loan Reconciliation, facilitated communication with students via emails and portal announcements, coordinated activities of Data Management and Processing team, presented various presentations at conferences such as TASFAA and Banner Summit, operated and conducted training for Financial Aid/Bursar Call Center, monitored computer processes and reports, made management decisions in the absence of Associate Director

Doctor Of Education - Edd, Higher Education/Higher Education Administration

Master Of Public Administration (M.P.A.), Public Policy Analysis

Bachelor Of Arts (B.A.), Criminal Justice/Police Science