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Amy Carson Email & Phone Number

Senior Consultant, Client Experience at CIBC at CIBC
Location: Toronto, Ontario, Canada 6 work roles 2 schools
1 work email found @cibc.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@cibc.com
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Current company
Role
Senior Consultant, Client Experience at CIBC
Location
Toronto, Ontario, Canada
Company size

Who is Amy Carson? Overview

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Quick answer

Amy Carson is listed as Senior Consultant, Client Experience at CIBC at CIBC, a company with 34212 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at cibc.com and a matched LinkedIn profile for Amy Carson.

Amy Carson previously worked as Senior Consultant, Client Experience at Cibc and Senior Account Manager at Ipsos. Amy Carson holds Post Graduate Diploma, Research Analyst Program (Rap) from Georgian College.

Company email context

Email format at CIBC

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{first}.{last}@cibc.com
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AeroLeads found 1 current-domain work email signal for Amy Carson. Compare company email patterns before reaching out.

Profile bio

About Amy Carson

I am a Certified Net Promoter Associate who is passionate about Customer Experience. I have worked on a variety of Customer Experience programs for large and small financial institutions across North America, with a long track record of ensuring programs are delivered to the highest quality, within budget. I have the ability to analyze data to provide actionable recommendations proven to increase the client’s key metrics. I am always seeking new challenges.

Listed skills include Market Research, Customer Experience, Customer Insight, Customer Service, and 24 others.

Current workplace

Amy Carson's current company

Company context helps verify the profile and gives searchers a useful next step.

CIBC
Cibc
Senior Consultant, Client Experience at CIBC
toronto, ontario, canada
Website
Employees
34212
AeroLeads page
6 roles

Amy Carson work experience

A career timeline built from the work history available for this profile.

Senior Consultant, Client Experience

Current

Toronto, Canada Area

Managing all aspects of CX research for various internal portfolios.

Nov 2018 - Present

Senior Account Manager

Toronto, Canada Area

  • Manage and implement complex financial NPS programs involving program operations, execution, ongoing performance, and translating survey data to a thoughtful story with actionable results.
  • Manage the full relationship between client and all internal and external vendors.
  • Effectively collaborating with all key internal operation groups (data collection, data processing) to ensure that reliable results are delivered to the client in a timely, cost-efficient manner.
  • Manage external vendors to ensure programs ran smoothly.
  • Present research findings to client contacts and key stakeholders.
Sep 2016 - Oct 2018

Project Manager

Toronto, ON

  • Ensured all stakeholders are kept up-to-date on the progress of programs milestones and timelines.
  • Set expectations with corporate clients to avoid any delays in key sign-offs.
  • Develop and maintain project plans, ensuring that programs are delivered on time and within budget.
  • Involvement in all levels of UAT for all corporate client tools and deliverables to ensure client requirements are met.
  • Create documentation to capture all program requirements.
  • Participating in developing the redesign of the Interactive Online Customer Experience Reporting tool.
Mar 2013 - Aug 2016

Senior Project Director/ Project Director

Toronto, Canada Area

  • Served as a Project Director Functional Role Lead. Helped develop processes/best practices. Provided and developed training materials. Provided support, coaching, and mentoring to the team’s existing and new members.
  • Managed multiple client relationships for some of the company’s largest financial clients in North America with ongoing revenue generating responsibilities.
  • Ensured that all departments had documentation and information necessary to guarantee correct and on time completion of program through all phases.
  • Demonstrated ability to work effectively with internal cross functional team environment, including Executive Level Management, Managers, and other senior members.
  • Active member of the Online Methodology taskforce that was responsible for the creation of Greenwich’s original online data collection offering.
Jun 2004 - Feb 2013

Survey Production Coordinator / Client Service Coordinator

Newmarket, Ontario

  • Was the Client Services Coordinator for company’s larger food service distributor clients.
  • Was the lead primary recipient to receive SPSS data from field vendors and to prepare for analysis.
  • Developed a Global Market Trending Newsletter for the food service industry, showcasing the fastest growing food trends in the food service industry.
Oct 2000 - May 2004

Internship

Toronto, Canada Area

Placement for the Georgian College Research Analyst Program (RAP).

May 2000 - Aug 2000
Team & coworkers

Colleagues at CIBC

Other employees you can reach at cibc.com. View company contacts for 34212 employees →

2 education records

Amy Carson education

Post Graduate Diploma, Research Analyst Program (Rap)

•Graduated with the following courses: Survey Design and Analysis, Fundamentals of Statistical Analysis, Advanced Statistical Procedures.

Bachelor Of Arts (B.A.) Honours, Sociology

•Graduated with the following courses: Understanding Sociology, Research Methods and Data Analysis, Advanced Research Methods, Classical.

FAQ

Frequently asked questions about Amy Carson

Quick answers generated from the profile data available on this page.

What company does Amy Carson work for?

Amy Carson works for CIBC.

What is Amy Carson's role at CIBC?

Amy Carson is listed as Senior Consultant, Client Experience at CIBC at CIBC.

What is Amy Carson's email address?

AeroLeads has found 1 work email signal at @cibc.com for Amy Carson at CIBC.

Where is Amy Carson based?

Amy Carson is based in Toronto, Ontario, Canada while working with CIBC.

What companies has Amy Carson worked for?

Amy Carson has worked for Cibc, Ipsos, Greenwich Associates, New Market Group, Nmg, and The Npd Group.

Who are Amy Carson's colleagues at CIBC?

Amy Carson's colleagues at CIBC include Ibrahim Marwan, Gordon Schnarr, Logan Hudson, Émile Désy-Trépanier, and Tanya Palmer, Cams.

How can I contact Amy Carson?

You can use AeroLeads to view verified contact signals for Amy Carson at CIBC, including work email, phone, and LinkedIn data when available.

What schools did Amy Carson attend?

Amy Carson holds Post Graduate Diploma, Research Analyst Program (Rap) from Georgian College.

What skills is Amy Carson known for?

Amy Carson is listed with skills including Market Research, Customer Experience, Customer Insight, Customer Service, Customer Satisfaction, Project Management, Quantitative Research, and Online Research.

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