Amy Castro Email and Phone Number

● Managed billing cycles: Streamlined data entry, edited time entries, and ensured accuracy before preparing invoices.● Enhanced client experience: Provided reliable virtual/in-person support.● Maintained financial integrity: Reviewed and verified billing information, resolved discrepancies, and collaborated with the corporation stakeholders for timely invoice submission and client guideline adherence.● Simplified client billing: Verified, edited, and uploaded bills to client systems, generated billing reports, and reconciled payment reports, producing write-offs for overdue invoices.● Managed expenses: Reviewed and entered expense and cost data into client systems.

● Reviewed and assessed job applications against set criteria.● Contacted applicants for clarification and reference verification.● Screened and evaluated candidate profiles for suitability.● Conducted background checks and ensured compliance with legal regulations.● Collaborated with the manager to identify and hire ideal candidates.● Scheduled and facilitated candidate interviews, managing logistics efficiently.● Maintained efficient record-keeping systems for applications, candidate profiles, and interview schedules.● Utilized financial software to collect and apply payments, ensuring accurate account management.● Translated complex staffing information for both clients and internal teams, fostering clear communication and collaboration.● Acted as a reliable liaison between clients, agency personnel, and applicants, resolving issues and ensuring satisfaction.

● Expert travel advisor: Offered valuable advice on weather, customs, and top attractions at destinations.● Sales dynamo: Created innovative marketing strategies, consistently exceeding sales targets by 10-30% most months.● Dedicated customer service: Guaranteed 24/7 availability, promptly addressing any questions or concerns regarding travel needs and schedule changes.● Market research: Conducted thorough research on new travel products and destinations, staying ahead of industry trends.● Technology adept: Proficient in advanced travel systems like Amadeus and Sabre, facilitating efficient booking and management.

● Mastered reservation systems: Maintained impeccable accuracy in customer data entry and management, ensuring seamless travel bookings.● Tailored travel experiences: Crafted personalized itineraries for business and leisure trips, accommodating budgets and preferences.● Curated travel packages: Designed all-inclusive packages, excursions, and day trips for a curated travel experience.● Negotiated cost-effective deals: Secured optimal fares and rates for flights, cars, and hotels, exceeding client expectations.● Proactive communication: Provided detailed itineraries with essential information for domestic and international travel.● Streamlined financial transactions: Efficiently processed payments (cash, checks, credit) and maintained detailed sales records.● Customer liaison: Acted as a bridge between customers and airline/airport personnel, providing timely updates on schedules, disruptions, and ticketing issues.

•Performed cashier duties• Manage the inventory of the car parts.•Resolved guest complaints.•Accountable for all staff development, budgeting and supply ordering.