Amy Chamberlain Email & Phone Number

Greater Minneapolis-St. Paul Area

Provide administrative leadership to direct operations of department fleet activities, continuity of operations planning and activities, central office space planning, leasing and site security. Responsible for management, planning and coordinating of various administrative services across agency divisions and within the Department of corrections Central Office.Provide leadership and vision to staff by motivating, mentoring, coaching and providing training and clear… Show more Provide administrative leadership to direct operations of department fleet activities, continuity of operations planning and activities, central office space planning, leasing and site security. Responsible for management, planning and coordinating of various administrative services across agency divisions and within the Department of corrections Central Office.Provide leadership and vision to staff by motivating, mentoring, coaching and providing training and clear expectations.Direct and serve as an Incident Commander in Area Command for the agency's COVID response. Engage internal leaders and external experts (Minnesota Department of Health, etc.) to shape agency mitigation strategies and response to the COVID pandemic. Lead Tactics meetings and agency wide operations briefings. Approve Incident Action Plans.Manage Administrative Services Supervisor and team whose activities encompass front desk, mailroom, supply procurement functions. and office management services for Central Office. Serve as the Department video conference coordinator.Manage the office services unit expenditures and operating budget. Serve as a resource for Central Office Field Services, and Minnesota Correctional Facility staff on issues, problems, and potential needs for support services and office space plans. Manage the lease Central Office lease and facilitate reviews of building functions regarding safety, cleaning, accessibility, security and remodel projects. Direct security enhancements for the central office leased space. Evaluate the ergonomics of Central Office workstations ensuring the work area allows for efficient work and effective use. Administer and manage the operational and technical aspects of all agency VOIP phone and voicemail systems.Manage the department fleet coordinator and provide agency oversight to fleet activities. Represent the agency on the State Fleet Council and participate in statewide strategic direction of fleet policies and standards. Show less

West St. Paul, Mn

Provided membership team with leadership/guidance in absence of supervisor or director.Supported the membership team in providing excellence in customer service and retention prioritiesMaintained oversight of front desk in absence of director/supervisor: address staff coverage issues, member issues, follows closing/opening procedures, etc.,Conducted tours, sell memberships and register participants for programsAnswered inquiries and provides information on membership and… Show more Provided membership team with leadership/guidance in absence of supervisor or director.Supported the membership team in providing excellence in customer service and retention prioritiesMaintained oversight of front desk in absence of director/supervisor: address staff coverage issues, member issues, follows closing/opening procedures, etc.,Conducted tours, sell memberships and register participants for programsAnswered inquiries and provides information on membership and programsResponded to member concernsProvided overrides when necessary for program registration, etc.,Controlled access to the facilityCommunicated department issues with membership directorUpheld YMCA policies for safety, supervision, mandated reporting and risk management.Demonstrated the Character Counts values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff. Show less

Mendota Heights, Mn

Bedford Park, Il

Hospitality & Tourism Management, Hospitality Administration/Management

Activities and Societies: Kappa Lambda Beta

Education record