Amy Chavez

Amy Chavez Email and Phone Number

Service Manager at Streamline Networks @ Streamline Networks
west los angeles, california, united states
Amy Chavez's Location
Los Angeles, California, United States, United States
Amy Chavez's Contact Details

Amy Chavez personal email

n/a

Amy Chavez phone numbers

About Amy Chavez

Solution-oriented professional with 10+ years of experience in service management. Expertise include program administration, strategic planning, and client relations while overseeing business processes and communications. Possesses successful track record of streamlining operational workflows while promoting a positive culture within diverse work environments.

Amy Chavez's Current Company Details
Streamline Networks

Streamline Networks

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Service Manager at Streamline Networks
west los angeles, california, united states
Website:
streamlinenet.com
Employees:
15
Amy Chavez Work Experience Details
  • Streamline Networks
    Service Manager
    Streamline Networks May 2011 - Present
    • Managed scheduling for 15+ IT technicians and vendors and onboarded 50+ clients to ensure execution within project deadlines • Achieved and maintained a 75% utilization rate within the service department every year throughout an 8-year span • Facilitated all human resources operations including recruitment, interviewing, hiring, and onboarding of 20+ employees • Led monthly staff meetings service meetings to review project agendas, resource planning, quality assurance, and progression of client services • Administered timesheet approval, PTO, expense reporting, travel coordination, and calendar management for all employees
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  • Streamline Networks
    Field Service Manager
    Streamline Networks Jan 2009 - Jan 2011
    • Managed 10+ Field Service Technicians by organizing schedules of service requests, on-site maintenance visits, and daily service boards • Maintained communications with 20+ clients per month to ensure achievement of department goals within project timelines and budgets • Conducted quarterly reviews for the Field Service Technicians to track progress and provide analytical coaching and feedback • Managed and maintained department inventory to ensure fulfillment and distribution of products for sales and service
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  • Streamline Networks
    Service Coordinator
    Streamline Networks Jan 2008 - Jan 2009
    • Led calendar management of service department technicians while maintaining streamlined communications between clients/vendors • Achieved 100% of monthly billing quotas ($100K+ per month) by reviewing daily time entries to ensure accuracy of submissions • Managed support line and created On-Demand ticket system to fulfill service requests outside of business hours • Logged and managed all receivable items for clients; reconciled invoices within internal database
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Amy Chavez Skills

Network Administration Customer Service Active Directory Strategic Planning Windows Server Microsoft Office Virtualization Vmware Business Development Microsoft Exchange Networking Project Management Integration Social Media Cloud Computing Troubleshooting Itil Cisco Technologies Microsoft Excel Account Management Marketing Service Management Vendor Management Business Analysis System Administration Disaster Recovery Call Centers Management Leadership Team Building Team Leadership Program Management Public Speaking Training

Amy Chavez Education Details

Frequently Asked Questions about Amy Chavez

What company does Amy Chavez work for?

Amy Chavez works for Streamline Networks

What is Amy Chavez's role at the current company?

Amy Chavez's current role is Service Manager at Streamline Networks.

What is Amy Chavez's email address?

Amy Chavez's email address is in****@****net.com

What is Amy Chavez's direct phone number?

Amy Chavez's direct phone number is +131099*****

What schools did Amy Chavez attend?

Amy Chavez attended Colorado State University-Global Campus, Indiana University-Southeast.

What skills is Amy Chavez known for?

Amy Chavez has skills like Network Administration, Customer Service, Active Directory, Strategic Planning, Windows Server, Microsoft Office, Virtualization, Vmware, Business Development, Microsoft Exchange, Networking, Project Management.

Who are Amy Chavez's colleagues?

Amy Chavez's colleagues are Omar Hasan, Akim Forteau, Aaron Hooper, Daniel Lee, Rob Sandburg.

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