Amy Cisar Email & Phone Number

El Segundo, California

Serve as Administrator for electronics scheduling system (QGenda), responsible for creating new profiles, programming and updating complex system, as well as training end users on functionality. Responsible for collaborating with vendor for programming requests outside of administrator’s scope. Responsible for managing daily, weekend and holiday scheduling including ensuring adequate daily staffing to meet organizational needs and managing time off requests.

Omaha, Nebraska

Create and maintain schedules for upwards of 100+ physicians, advanced practice providers and nursing staff in a major hospital organization. Duties include compiling and sending out daily, weekly and monthly reports, ensuring appropriate provider coverage for hospital rounds, clinics, outreaches, procedures, call, etc for 5 hospitals in busy metro area. Working with other departments to ensure adequate staffing across several sub-specialties. Utilizing Epic EMR, QGenda, Spōk, TigerConnect and other miscellaneous platforms. Manage Medical Director SharePoint site including customizing, maintaining, updating and organizing electronic files. Other projects as assigned to assist with providing quality care for patients and to best utilize our staff and resources.

Cumc Bergan Mercy Omaha, Ne

Maintain complex schedules for multiple doctors in busy cardiology clinic, scheduling patients for appointments, lab work, device checks, and diagnostic tests. Assisting with calls from doctors, patients, insurance companies, etc to give patients the best possible care.

Kearney, Nebraska

Transcribe physician’s medical notes into patient’s charts. Administer and maintain patient records, break down medical charts for record keeping. Maintain complex schedule for ambitious cardiologist/Chairman of the Board of Managers in busy cardiology clinic, scheduling patients for appointments, lab work, device checks, stress tests, echocardiograms. Assisting with calls from doctors, patients, insurance companies, etc to give patients the best possible care.

Kearney, Nebraska, United States

Forecasted and scheduled 1000+ employees for a multi-site call center to cover peaks and lulls in customer inquiries. Analyzed call volume and average call time patterns to monitor customer service representative performance and productivity. Produce daily, monthly and quarterly reports using advanced Excel spreadsheet functions. Created and maintained employee files and scheduling database utilizing eWFM software.

Liberal Arts And Sciences, General Studies And Humanities

Liberal Arts And Sciences, General Studies And Humanities