Director Of Product Marketing/Management For Global Services
United States
Oversee the global product development, launch, roadmap and go-to-market execution of B2B services and software. Influence stakeholders across a highly matrixed organization; key focal for global strategic alliance partnerships plus direct management of a team of product and project managers.- Develop offerings targeting customer pain points based on direct feedback, market analysis, competitive assessments and innovation trends. Craft product positioning, value propositions, messaging frameworks.- Own the global revenue target attainment; Create financial business cases to justify investments.- Drive a business management system with regional sales leaders and strategic technology alliance partners to track and influence sales strategies, and go-to-market plans. - Feed requirements across the organization: IT, software engineering, finance, operations, marketing, etc.- Lead cross-functional teams to launch then execute go-to-market plans including training and driving awareness to the partner ecosystem. Project manage key deliverables, timelines, and resource adjustments. - Achieved 300% year-over-year revenue growth with 50% profit margins for the flagship warranty service.- Worked with strategic alliance partners & internal teams to launch the first scaleable B2B managed services. Exceeded business objectives (revenue, profit, customer satisfaction, renewals).- Launched Lenovo’s first SaaS offering in the Digital Experience Monitoring space using ML and AI predictive analytics to find, diagnose and self-heal end-user's top PC issues. - Led a GTM cadence with Lenovo sales leaders and an industry-leader partner to take this service from incubation into a double-digit multi-million dollar business in just 2 years.