Amy Clements Email and Phone Number

• Making sure the salon and daily procedures are running efficient and smooth always• Greeting customers as they arrive in the salon, making them feel welcome and comfortable while they wait for their appointment. • Deal with inquiries and organise all customer scheduled appointments and making sure stylist diary time is managed • Answering phones and taking care of subsequent enquiries and bookings.• Keeping up to date with product knowledge of retails sales products • Being up to date and understand the services the salon provides and the time schedules for all services.• Managing a busy bookings diary and email account.• Sending out reminder texts, emails and calls to communicate with clients about there up and coming scheduled appointments. • Data entry of client records contact, and billing details, appointments and services offered.• Process EFTPOS and cash payments and managing customer accounts.• Fulfil all administration tasks and housekeeping duties.

• Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.• Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.• Book transportation and hotel reservations, using computer terminal and collect cash or EFTPOS payment for customer bookings. • Advertising and promoting the marketing through social media• Prominent level of individual sales and performance, monitoring and tracking daily, weekly and monthly sales targets and KPI’s • Assist the store manager with daily management of the store including Budgets and KPI’s.• Managing emails and booking appointments for clients using office programs.• Provide excellence customer service and dealing with customer complaints as they arise