Amy Corbett Email and Phone Number

Software Implementation Business Analyst - Software P&C Insurance

FINEOS is the global market leader in core insurance technology for the Group Disability, Life, Accident and Health industry. Group, Voluntary and Individual lines of business are fully supported within a single FINEOS deployment. FINEOS is used by 6 of the top 20 Group Life & Health carriers in the U.S., as well as 3 of the top 15 carriers in Canada and 5 of the top 10 carriers in Australia. FINEOS also has a leadership position in Government Accident and Disability Compensation Programs, with major FINEOS state and nationwide deployments in Australia, Canada and New Zealand. We provide a best in class claims solution specifically for the London Market, where 2 of the top 5 Syndicates use FINEOS Claims and where FINEOS is deployed in the cloud for the Lloyds Volume Claims Service (VCS). In addition, we provide FINEOS Claims for P&C, Workers Compensation and Loss Adjusting in selected markets. FINEOS products are modern, flexible, rich in function and are delivered with industry best practice business content and pre-configured rules. FINEOS is deployed in very small organizations as well as large enterprises and in multi-national insurance carrier 'shared service centers'. Our mission is to be ' the global market leader of group and individual insurance technology on a single system'. We help our customers care for the people they serve through the delivery of superior insurance technology. Customer care as well as modern insurance technology are core foundations and business drivers within FINEOS. FINEOS people enjoy working with like-minded individuals who are customer-centric, team players and high achievers. Our work environment is built on trust and collaboration, where everyone is encouraged to challenge positively and collaborate to deliver the best results. Please visit www.FINEOS.com to see how FINEOS software can benefit your organization and contact us to learn more or to schedule a demonstration.

Billing Implementations for P&C Insurers.

Subject Matter Expert for US P&C.

Identify requirements and gap analysis for client implementation and/or enhancementsImplement, test and resolve system implementation issuesEducate customers on the use of the system improving their current workflowConfigure system to customer specificationsDocumentation for customer educationTesting and code movesMonitor and manage issues/action items/defects and product change requests Build and maintain customer relationships

for Mid-Range Billing and Claims ProductResponsibilities include:Identify requirements and gap analysis for client implementation and/or enhancementsImplement, test and resolve system implementation issuesEducate customers on the use of the system improving their current workflowContinue with customer support when in productionDocumentation for customer educationTesting and code movesMonitor and manage issues/action items/defects and product change requests Build and maintain customer relationships

for Mid-Range Claims ProductResponsibilities include:Identify requirements and gap analysis for new clients and prospectsImplement, test and resolve system implementation issuesWork with clients on Conversion issuesEducate customers on the use of the system improving their current workflowDemonstrate claims system for new prospectsContinue with customer support when in productionDocumentation for customer educationMentoring less experienced employeesBuild and maintain customer relationships and confidencePreviously supervised business analysts and technicians. Client wrote 11 insurance lines of business and has 930,000 policies in production. Also, managed new implementation phases. Responsibilities included managing Client contact and status, review work, mentoring, evaluation personnel, project planning, project management, testing and test coordination, code moves, scheduling and billing.Worked in the Services, Development and Marketing Support areas of the company for multiple clients and on several flagship products in a Business Analyst or Business Consultant role. Products included Claims, Reinsurance and Reporting systems. Responsibilities included requirements, specifications, workflow analysis, testing, testing coordination, demonstrations, product design, request for proposals, and documentation. High exposure and contact with Clients from end users to top executives.

responsible for large case loads. Contact with insured, attorneys, and claimants on personal lines claims. Responsibilities included investigating, evaluating, negotiating, and settlement of the personal lines claims. Also was backup "Live Wire" coordinator for telephone support unit.

traveling throughout South Carolina working on both commercial and personal lines claims. Specialized in structured settlements and larger, more complicated claims. Responsibilities included investigations, evaluations, negotiations, and settlement of claims both personal and commercial lines.