Team lead over inpatient specialties team, which includes Epic ASAP, Grand Central, HIM, and Stork applications.

• Perform analysis, design, programming, and implementation of Epic system to support clinical staff, applying current intuitional policies and procedures • Build, plan, perform, and test regular software upgrades, and projects within Epic • Collaborate with clinical leaders to identify Epic functionality to be utilized in patient care and implement as appropriate • Lead clinical decision support workgroup, sepsis committee, and ASAP meetings • Created new standards for BPA build, approvals, reporting, and standardizing CDS alerts • Participated in the creation of the physician builder program, providing guidance, and mentoring on build and processes

• Obtaining blood samples and EKGs for patients of all ages • Assist with new employee training

• Codes, tests, debugs, documents, implements, and maintains Epic ASAP application • Collaborated with clinical leadership and other application analysts to develop workflows and optimization requests to Epic ASAP • Solves complex problems in system reported by incidents; Analyzes possible solutions using standard procedures • Completed review, build, implementation for Epic upgrades and other projects including Krames on FHIIR, Zoll, BPA standardization, Cures Act, etc.

• Assisted during Epic implementation as Epic Beaker trainer/super user, SME to help determine workflows, and at the elbow go-live support • Created/instructed new employee training program and phlebotomy/POCT classes for nurses • Performed EKGs and blood draws on patient of all ages • Assisted with managerial tasks such as hiring decisions, scheduling, manager on duty, compliance, etc. • Awarded Star Award and Spotlight Award

• Design, and instruct Theoretical and Clinical Aspects of Phlebotomy, Phlebotomy laboratory, and Phlebotomy Externship courses • Instruct, mentor, and supervise class sizes 16-22 students

Responsibilities included: provide technical support for issues during implementation, walk end-users how to do things in the system, first call resolution, respond to tickets, manage/train tier 1.0 staff, determine the nature of the problem and fix it or route it to the right application command center.

Responsibilities included: Help with the Epic implementation for the Emergency Department and Outpatient clinics. Answer questions and concerns, fix issues, place tickets, and help the emergency department and outpatient clinic Doctors, Physician Assistants, Nurse Practitioners, Nurses, And Techs learn how to utilize Epic systems to document patient care.

Responsibilities included: teaching Epic ASAP classes to physicians, nurses, techs, and other ED/ICC staff. At the elbow (ATE) support during go live in West region and go live in North region.

• Obtained blood samples from patients of all ages • Completed new employee training and onboarding for new staff members • Performed specimen registration and processing

Responsibilities included: Emergency Department blood draws, drug tests, chain of custody, processing specimens, answering phones, EKG’s, training new employees, and urinalysis.

Responsibilities included: blood draws, drug tests, chain of custody, and processing specimens.

Assist office in patient vitals, EKG, phlebotomy, injections, and documentation. Learning basic knowledge of working in medical office as a student intern.