Amy Dalgleish Email & Phone Number

Inverness, Scotland, United Kingdom

Current duties are:Weigh lorries for loads of barley, malt, malt pellets, smallcorns, bioreactor co-products - using computerised system.Analyse malt loads for moisture, nitrogen, screenings. Test for malt correctness, eg. peat level.Provide sales tickets and certificates of analysis for each malt load.Deal with container exports, ensuring loads correct when containers arrive on site, and completing all export paperwork for shipments.Sample barley loads with CS90 sampler and test for moisture, nitrogen, visual checks, and screenings. Test germinative capacity using grain splitter and tetrazolium dye in Rototherm grainstain.Analyse pre-steep barley samples and daily process moistures.Deal with ~65 lorries/day during barley harvest, liaising with drivers, managing traffic flow, calling lorries to intake grid, and ensuring all paperwork correct and archived - grain passports, driver permits, barley drying cards, sample test results.Sample Pre-Delivery samples from barley farmers and enter results into CropSRM crop trading website. Ensure samples kept of all barley and malt and that all is labelled and archived correctly.Organise sending samples of barley and malt to other labs for extra testing. Use machinery to remove dust from all malt box samples before labelling and storing correctly.Complete and correctly store other paperwork such as weekly contract load sheets, haulier load declarations, toll barley call-off sheets (distillers’ own barley delivered and malted).Ensure all equipment calibrations/services/certificates are up to date and organise renewals eg. Weighbridge, Rototherm Grainstain, grain splitters, grain shakers, FOSS Infratec Nova.Organise all internal and external training (initial and refresher) for staff eg. MEWPS and Forklift, Gas Safety, Slinger Signaller, Legionella, First Aid, Fire Extinguisher.Deal with deliveries to site and collating all on-site contractor data for EHS purposes.

Cameronbridge Distillery

I happily achieved my goal of combining my production and operations skills and experience with my love of whisky, working in the Process team as Pre-Distillation Assistant, where I gained a good understanding of the complete distillery process with in-depth knowledge of malt plant, cooking and low temperature processing (LTP) of grain, mashing, fermentation and yeast optimisation processes.This included:-Calculating malt needs based on production level predictions, ordering malt and controlling malt intake processes on site.-Malt milling, malt slurrying, and calculating malt inclusion for batch grain cookers and continuous LTP processes going to continuous mash tuns.-Grain transfer from the intake area to batch cookers and LTPs, and maintaining grain intake area on nightshift (including using forklift for control and removal of dust bags).-Charging batch cookers with grain, controlling cooking process, and discharging of gelatinised grain to mash tuns.-Performing all logging of grain and malt production figures for all pre-distillation vessels for every batch, and end of production day figures - on paper, excel and cloud-based manufacturing analytics program.-Performing month end stock reconciliation of grain and malt.-Isolation and de-isolation of plant assets and equipment for PPMs and breakdowns.-Regular CIPs of assets in malt plant, malt slurrying lines, and buffer tanks.-Ensuring adequate and timely delivery of steam from boilerhouse or bioplant to steam accumulator and delivery to batch cookers.-Controlling, monitoring and optimising all production processes on a PC based SCADA control system.-Responding to breakdowns and other issues.-Liaising with in-house engineering and external contractors for maintenance and repair of equipment.-Ensuring safety is maintained at all times on site.-Being on the nosing panel for new make whisky grain spirit, vodka and gin.-Working 24 hour shift pattern rota in a 24/7/365 continuous processing facility.

Crieff

At The Famous Grouse Experience I conducted tours of the distillery, explaining in detail all manufacturing processes, as well as the history of The Famous Grouse blend, Glenturret Distillery, and Scotch whisky in general. This included higher level warehouse and blending experiences.I held nosing/tasting sessions of Glenturret single malts, as well as the single malts of sister distilleries The Macallan, Highland Park and The Glenrothes, and Edrington blends.I fulfilled ambassadorial and sales roles at whisky festivals and Highland Games.I performed retail activities in the gift shop - till sales, information, restocking, cleaning.I provided frontline customer service at the Welcome Lounge desk, greeting visitors and organising tour sales and numbers. Here I also provided a telephone service for tour bookings and other enquiries.I was able to learn more about the company and the whisky industry through visits to the company's bottling hall and sensory laboratory, along with visits to the cooperage and malting facility.I was selected by the company to attend a seminar on Sensory Evaluation of Whisky at the Scotch Whisky Research Institute, Herriot-Watt University, Edinburgh.I was nominated by my Manager to be a Mental Health First Aider for the site, and undertook training with NHS Scotland for that and for Suicide Intervention.

Deanston Distillery

After successfully achieving Indefinite Leave to Remain in the UK, I rewarded myself with a change of pace from production and operations management in diagnostics and pharmaceuticals, having always been fascinated by the process of making whisky. I took on a contract position at Deanston Distillery in Perthshire.During my time at Deanston I ran tours of the distillery, explaining in detail all manufacturing processes, as well as the history of whisky and the Deanston area. I ran nosing/tasting sessions of Deanston single malts, as well as the single malts of sister distilleries Tobermory and Bunnahabhain and Burn Stewart blends. I helped organise the daily tour schedule and performed retail activities in the gift shop - sales, information, restocking, cleaning. I took bookings over the phone and via the Internet.I was also able to learn more about the business through lots of extracurricular reading, visits to the company's bottling hall and sensory laboratory, and by visiting a local cooperage.

Glasgow, United Kingdom

At Aptuit (now AMRI Glasgow) I managed all aspects of the GMP manufacturing of sterile clinical trial drugs - component preparation, vial filling, visual inspection, lyophilisation, labelling, packaging and dispatch. During this time I -Managed the warehousing and stock control of all manufacturing components and storage of finished product.Organised the manufacturing schedule and ensured batches of up to 3000 vials were made to strict deadlines and maintaining sterile conditions.Supervised around 20 staff - production managers, warehouse manager, logistics specialist, manufacturing technicians and cleaning specialists. Oversaw daily activities, discussed performance objectives, mediated grievance hearings, and participated in interview panels.Helped set up a new system for the in-house cleaning of manufacturing areas from unclassified to Grade A, and managed those activities. Oversaw the organisation of shipments of drug batches and samples domestically and internationally.Investigated Quality non-conformances and determined and implemented CAPAs, in consultation with the QA department.Liaising with in-house engineering for maintenance and repair of equipment.Organised the purchase of new equipment for process improvement including CAPEX.

Stirling

Symbiosis were in need of an additional resource to finalise their quality documentation for a large number of recent batches, and to close out CAPAs and other quality matters, so I took on a contract position to assist them with this. This entailed collating, procuring and ensuring correctness and completeness of all batch documentation, including Batch Manufacturing Records, equipment and consumables data, environmental data and test results, certificates of analysis for finished product and consumables, any deviations or non-conformances. I assisted the Quality Manager with investigation of non-conformances and determination and implementation of CAPAs. I also provided staff training on Good Manufacturing Practice.During this time, I was asked to cover the Manufacturing Team Leader position for a few months.This involved -Managing all aspects of GMP manufacturing of sterile clinical trial drugs.Organising manufacturing schedule.Supervising 6 manufacturing technicians.Writing batch-specific Batch Manufacturing Records for all processes.Writing Technical Agreements for clients, including calculating drug formulations and QC sampling protocols.Organising pilot batches, clinical batches, placebo batches, and growth media broth simulations.Organising cleaning and environmental monitoring of clean areas. Managing ordering of goods and goods receipt and ensuring components available in stock on time.Liaising with in-house engineering for maintenance and repair of equipment.Overseeing shipment of drug batches and samples domestically and internationally.

Newhouse, Scotland

Pharmacells was a young bioscience start up with a method for the extraction of adult stem cells from whole blood. My responsibility was to create a new sterile cleanroom facility from an empty laboratory space which involved – Organising fit-out of unclassified room to bring up to classification (HVAC, Environmental Monitoring, cleaning)Purchasing, commissioning and validation of all equipment – eg. safety cabinets (Grade A), incubators, ULT freezers, centrifuges.Purchasing and continued control of all consumables and laboratory supplies.Organizing waste disposal service for clinical and biohazardous waste.Writing a new Quality Management System for production areas - processing and quality system Standard Operating Procedures, Batch Manufacturing Records, logbooks, validation protocols, training modules.Working as an operator in a Class III Biosafety Cabinet (Grade A Negative Pressure Isolator), performing broth simulation validations, extraction and cryopreservation of stem cells from whole blood.Training production personnel.

Edinburgh, United Kingdom

After 15 months as Monoclonal Production Scientist at Alba Bioscience (now Quotient Biodiagnostics), I was promoted to Monoclonal Production Manager, with oversight of 4 laboratories - Cell Banking, Tissue Culture and 2 Fermentation rooms. At this point I became responsible for all aspects of the large-scale upstream production of mammalian hybridoma cells producing monoclonal antibodies, working to meet GMP (incl. US FDA 21 CFR) and ISO9001 and ISO13485 guidelines.During this tenure, I initiated various process improvements: eg. improved on-time delivery of product from 65% to 85% on average; mitigated critical raw material supply issues which also led to a 70% saving on cost.In general, my role was to - Determine the priorities of new master and working cell banks and monitor progress.Supervise 7-9 production scientists and production operators.Organise the rolling production schedule, keeping to strict time and cost constraints, and minimising delays.Organise tenders for high cost consumables such as Foetal Bovine Serum for tissue culture media.Ensure all equipment was monitored and maintained correctly, and deal with equipment breakdowns.Write monthly reports for senior management, including departmental performance metrics.Train new starts and rotated staff.Conduct staff performance appraisals and objective setting, chair grievance and disciplinary meetings, chair and participate in interview panels.Edit, review, and initiate SOPs, internal policy documents, incident reports, deviations, non-conformances, CAPAs, change control and validation processes.Assist Production Director in maintaining budget and CAPEX for Monoclonal Department.Take part in regulatory and customer audits.Perform On-Call Manager duties.

Edinburgh, United Kingdom

Before being promoted to Monoclonal Production Manager, I worked as a Production Scientist in that department.In this capacity I -Performed all aspects of scale up of monoclonal antibody tissue culture from thaw of Working Cell Bank vial through to 15L spinner vessels.Performed all aspects of monoclonal antibody fermentation in Stirred and Airlift Batch Bioreactors (100L and 200L) and Continuous Perfusion Reactor (average 2400L).Performed clarification and concentration of monoclonal antibodies via centrifugation and tangential flow filtration processes.Performed continuous monitoring of cultures, including monitoring gas supply, glucose glutamine feeds, controlling pH with CO2, HCl or bicarbonate solutions.Prepared buffers, in-house growth media and other reagents to maintain health of cultures.Maintained adequate laboratory stock levels.Maintained Good Documentation Practice through correct BMRs and computer database.Wrote and updated monoclonal production schedule according to management plans.Ensured standards of health and safety upheld.I was also involved in internal and external audits by customers and regulatory bodies and a member of continuous improvement teams such as a Six-Sigma project looking at accuracy of microscopic cell counting techniques, and a 5S project on thaw and scale-up times for hybridoma cells to improve yield.

Auckland, New Zealand

During my time at Baxter in Auckland, I -Oversaw production of aseptically compounded sterile intravenous chemotherapy and antibiotics for hospitals and private oncology practices throughout NZ from order to delivery, supervising approximately 30 staff (scientists and technicians).Maintained the production database –ensuring accuracy of drug, patient, and client information. Was involved with internal and external QA issues, including CAPA.Trained staff on all stages involved in the manufacturing process. Performed final release of product.Performed on-call manager duties.Helped maintain and monitor controlled drugs inventory.Participated in interview and recruitment of staff.

Melbourne, Australia

At Baxter Healthcare in Melbourne, I performed various tasks applicable to the production and delivery of aseptically compounded sterile intravenous therapies to hospitals and private practices -Picking, prepping and packing of components.Aseptic compounding of intravenous chemotherapy, antibiotics, parenteral nutrition & analgesics in sterile Grade B cleanrooms working in Grade A HLAF and Class II Biosafety Cabinets.Order entry & review.Overseeing technician activities in sterile cleanrooms.Calculating & entering parenteral nutrition formulae.Picking, handling & discarding controlled drugs.Performing operator and process validations.Performing environmental testing.Providing telephone customer service.Being responsible for all pricing updates.Maintaining and updating current stock holdings records for release of product.Fulfilling role of Health and Safety representative for one year.Taking part in a Six-Sigma project on order entry errors.Assisting team leaders in daily rostering of staff for cleanroom and general pharmacy tasks.

Earlier science and healthcare roles than the ones detailed above included -Data Systems Officer for a Local Government Post-Acute Care CentreTechnical Manager for a Nutrition Supplement ManufacturerCommunications Officer for a Chronic Care HospitalProject Dietitian for a Chronic Care Hospital

During and between the times I have undertaken university studies and also during my travels around the world, I have successfully worked in a number of customer service, hospitality and administration roles, both full time and part time. These are -Gallery Guide, Information Officer and Security Guard at Museums of Art in Melbourne, Australia and Toledo, OhioFreelance Editor/Proofreader of Scientific Journal Articles (unpaid)Personal Assistant at a Bioscience Institute Personal Assistant at a Nutrition Supplement ManufacturerReceptionist at a Coal Mining Company Receptionist at a Chartered Accountants’ FirmTelecommunications Officer at an International HotelHostess of the Fine Dining Room at an International HotelCustomer Service positions (waitress, shop assistant, cleaner)

Graduate Diploma In Biotechnology, Molecular Biology / Proteomics, First Class Honours

A year long higher degree during which I studied the following modules - Biotechnology Research Methods Protein Structure, Design.

Graduate Diploma In Nutrition And Dietetics

Bachelor Of Applied Science (B.App.Sc.), Microbiology/Biochemistry, Anatomy/Physiology

Bachelor Of Arts (B.A.), English Literature, Media, French, Psychology