Effectively serve as business partner to Leadership teams in Retail regarding human resources issues. Provide support regarding employee issues, investigations, resolutions, risk management. Provide timely coaching and feedback while assisting leadership with performance reviews, corrective action and terminations. Consistently resolved and responded to employee issues to improve the employee experience; consult with various departments, conducting investigations, EEOC/DFEH charges and compliance complaints. • Remain current on legislative changes regarding labor laws and employment matters, developing and implementing policies and procedures to ensure compliance. • Collaborated with key business partners including Payroll, Compensation, Absence Management, Benefits, Compliance and Legal to create solutions for complex situations and human resource matters. • Managed various initiatives including Employee Engagement, Leadership Development and Reduction in Force.• Facilitated a variety of HR-related trainings including Civil Treatment, Into to Union Awareness, Launching Your Success Story and Success Management Process. • Experienced with California employment law, leave of absence, Workers Compensation, ADA, Disability and FMLA.• Received various recognition including Verizon Spotlight awards.

Supported all aspects of full cycle recruitment strategies; sourcing, postings, screenings, interviewing, background checks and offers. Facilitated new hire orientation, on-boarding, training and development programs. • Organized and attended various career events, sourced potential candidates and maintained interview schedule. • Facilitated new hire orientation program and certified in Civil Treatment and Interviewing at Verizon Wireless.• Provided support to Associate Director Team regarding career development and employee relations. • Coordinated the implementation of various human resource programs.

Provided support for Human Resources team and employees. Facilitated onboarding and orientation programs, established policies and procedures while maintaining compliance. Responded to and resolved employee issues, promoted diversity and teamwork across the organization to drive human resource objectives and create a positive work environment. • Trained and facilitated new hire orientation, prepare and present new employees with information regarding company policy and procedures, and benefits administration. • Supported staffing process by reviewing background checks and drug screen results, worked with Advertising agency on advertisements, created Job Offer letters and No Thank You letters.

Organized daily functions of Human Resources departmentCoordination of employee filesCreated new hire packetsAssisted Human Resources Staff, and completed general administrative duties