Amy Dukovcic Email & Phone Number

Provide clinical and administrative leadership for the Cardiac Diagnostic APP team at LBH Sinai Hospital. Provide care for patients undergoing various procedures including cardiac catheterization and PCI, EPS, Ablations, CIEDs, TAVRs, PFO closures, and LAAO devices. Supervise exercise and pharmacological stress tests. Assist in personnel management, and maintaining operational efficiency. Develop operational, productivity, and quality metrics for the group consistent with overall organization goals, monitor performance against established benchmarks, and initiate performance improvement projects.

Provide consulting services for Invasive Cardiology programs in areas of quality, operations, and finance. Our mission is clear and simple: Improve Patient Outcomes!!

Alexandria, Virginia, Us

Reston, Virginia, Us

Oversee clinical, financial, and operational activities of Cardiac Catheterization, Interventional Radiology, and Neuro Interventional labs at 234 bed acute care facility which is part of the HCA Virginia Health System. Focused on volume growth and attainment of key quality benchmarks. Reports to Chief Nursing Officer.

Us

Advise hospitals on Cardiac Service line strategy development, patient services, and clinical operations. Develop vision and strategies focusing organizational processes on standard of care, organizational strategy, and finance. Conduct SWOT analysis with key stakeholders.Client: 350-BED HOSPITALDeveloped recommendations to expand cardiac service line at 350-bed healthcare system. Reviewed quality metrics, observed surgeries and cardiac cath lab, interviewed physicians, administrators, and staff, and assessed staffing ratios, bed, procedure/operating room capacities, staffing education and abilities, and physician skill sets. Developed growth plan from ground up.5 TOP RECOMMENDATIONS: • Quality Management System: Restructured, expanded, and standardized quality management system.• Physician Leadership: Strengthened physician leadership structure.• Physician Coverage: Restructured physician coverage in Cardiovascular and Stepdown units.• Cardiovascular ICU & Stepdown Units Rounds: Instituted daily interdisciplinary rounds in units.• Standardized Order Sets: Developed standardized order sets and diagnosis specific care plans.STRUCTURAL HEART PROGRAM / TAVR: Wrote addendums on considerations for Structural Heart Program focused on CMS volume requirements enabling future introduction of TAVR.Client: 300-BED HOSPITALAssessed current cardiac surgery volume, interviewed stakeholders, and reviewed performance metrics. Uncovered lack of consistent quality structures and patterns not in alignment with ACC guidelines. Championed formal quality processes and explained impacts of enhanced structure on hospital finances, ACC and STS metric reviews, and patient outcomes to gain trust of Medical Affairs VP.RECOMMENDATIONS: Co-developed Cardiac Surgery and Cardiac Catheterization quality review structure with outside review of cardiac cath lab cases and physician required attendance at case reviews and quality meetings. Adoption to follow Covid19.

Led 13-member team to support clinical, operational, financial, and regulatory areas of high-volume Cardiac Service line for 170-bed hospital in 7000-staff healthcare system with 4 acute care centers, 3 urgent care centers, and home health services. Supported volumes of 300 CV Surgeries and 4000 cardiac (interventional and electrophysiology) annually. Reported to Vice President Business Development.DEPARTMENT LEADERSHIP: Oversaw 8 departments including Cardiac Catheterization/Electrophysiology labs, Transitional Care Unit, Non-Invasive Cardiology, Cardiac Rehabilitation, Cardiovascular Nurse Practitioner Service, Cardiac Data Coordinators, Interventional Radiology, and Center for Cardiac and Vascular Research. Coached and mentored managers of departments.FEDERAL & STATE REPORTING: Monitored compliance/reporting with federal, state, and local regulations, as well as licensing and accreditation standards. Point of contact for MD State committees for Cardiac Surgery and Region IV STEMI quality initiatives. Implemented procedures to receive Certificate of Ongoing Performance and consistently exceed state and federal audit standards.OPERATIONS COMMITTEE: Led Cardiovascular Operations Committee and served on Clinical Standards Board, Performance Improvement Council, Nursing Executive Council, Clinical Practice Council, Radiation Safety, and Capital Committees.QUALITY COMMITTEES: Structured/led service line quality committees for Cardiac Surgery, Cardiac Catheterization Lab, and Electrophysiology lab. Chaired monthly meetings to uncover opportunities for improve and develop action plans.PARTNERSHIPS / EXPERTISE PROMOTION: Promoted cardiac service line expertise to local groups and hospitals, coordinated STEMI patient transfer for emergent procedures/surgeries, and built strong partnerships with outside facilities.MALCOLM BALDRIDGE QUALITY EXAMINER: Served as National Examiner of other facilities for Malcolm Baldridge Quality Award.

Give advice and expert witness services for medical malpractice cases.

Gaithersburg, Md, Us

Coordinated 16 nurse practitioners and physician assistants in administrative support and clinical care for patients undergoing interventional cardiology/electrophysiology procedures, CV surgery, and cardiac stress testing. Co-chair of Professional Practice Committee.FTE BUDGET / OVERTIME REDUCTION: Re-arranged shifts from 8- and 12-hour to 10-hour shifts and transitioned from fixed to flex budgeting significantly reducing overtime pay and returning department to FTE budget plan.CORE MEASURES MEDICATION COMPLIANCE: Instituted standardized discharge documentation with detailed medication list for providers to choose from driving 100% compliance on core measures medication metric (Discharge of Beta Blocker).

North Chicago, Illinois, Us

Sold line of medical diagnostic equipment to physicians and medical offices. Developed distributor relationships and educated physicians. In 18 months, drove territory ranked 50th in nation to 25th and set up region for growth, achieving #1 rank nationwide in 2012.

Provide clinical and technical support for customers using the Triage Point of Care Meter, the LDX Meter and the INRatio Meter in field based position covering the Mid Atlantic region.Work in conjunction with account executives assisting in sales presentations and driving product use through clinical education initiatives. Train new customers in the physician office lab market on proper use of the above mentioned products.Supply educational resources for health care professionals on cardiovascular disease and compliance with state and national laboratory certification.Provide training for new Clinical Consultants.

Provide comprehensive hospital management for patients with coronary artery disease, peripheral vascular disease, congestive heart failure, hyperlipidemia, and arrhythmias.

Us

Support clinical research and educational initiatives for heart failure management in field based position covering Washington DC, MD, and VAServe as medical science liaison between scientific leaders and Scios Inc. providing consultation and support focusing on delivering drug knowledge to achieve optimal patient outcomeAssist clinical research team with investigator contact on various research studies Initiating and developing investigator initiated studiesAssist sites with educational and research grant application process

Assisted with the development of professional educational material.

Precept students in the Acute Care Nurse Practitioner program.

Provide comprehensive hospital management for patients with coronary artery disease, peripheral vascular disease, congestive heart failure, hyperlipidemia, and arrhythmias.Decreased patient length of stay with cost effective care.Precept new employees.Present in-house in-services on various patient care topics.Assist in the restructuring of hospital policies.Assist in data collection with various research protocols.Assist in management functions of the nurse practitioner group.Serve on Institutional Review Board

Provided nursing care for patients in the cardiothoracic surgery intensive care/step-down unit.Participated on unit based governance committee.

Provided nursing care for patients in the medical intensive care unit.

Master'S Degree, Nursing Advanced Practice Provider

Executive Mba, Business Administration And Management, General

Bachelor'S Degree, Registered Nursing/Registered Nurse