Began overseeing a mix used property after a rehab that consisted of PBV's, Mod-Rehab, LIHTC with focus on housing homeless New Haven. Directly responsible for the condo management with business partners. Promoted to oversee the operations of a PHA community with HOPE VI, HOME, LIHTC units in Hartford. In additional to the operations of the rental units, I directly manage the condo's of the Homeownership program.

On-site responsibility for a 312 unit LIHTC property.Oversee and manage all Section 8 Voucher program contracts and rental increases.Monitor marketing efforts to improve occupancy.Assisted in the development and training of 2 Property Manager's and 1 Regional Compliance AuditorImprove communication with residents and community agencies.Prepare annual budgets for owners, syndicator and state agency. Update monthly budget projections to ensure budgeted cash flow is met. Monitor compliance within state and federal guidelines.Assist Senior Management with portfolio projects. Manager of the Year (2008)

Supervise operations of 1,100 units (8 properties) in Connecticut and Ohio. Program types consist of Project Based Subsidy, LIHTC, and market.Responsible for contract renewals, preparing and responding to management reviews and other regulatory audits.Ensure properties are following Lead Based Paint Management Plans.Analyze and implement plans to reduce excessive vacancy loss and collections.Assist Vice President with updating site operation policy and procedures manual.Conduct quarterly site management reviews to ensure staff where following implemented procedures.

Supervise operations of 1,400 units (12 properties) throughout Massachusetts. Portfolio consists of Elderly Project Based Subsidy, LIHTC, market, Section 236 and Section 13A.Implement and train site teams on new marketing and leasing protocols.Market analysis of region to assess rent levels for market and LIHTC sites.Conduct monthly manager meetings to improve communication and motivate site teams. Update site operation policy and procedures manual.

Oversaw the operations of 2,300 units (10 properties) throughout Massachusetts and Connecticut.Directed and trained 4 property managers with total site staff of 34 employees.Assisted with the company wide de-centralization efforts.Ensure properties are in compliance with state and federal requirements.

Multi-site management of 4 properties, totaling 1,100 units. Portfolio consisted of LIHTC, Project Based Subsidy, Section 236 and market.On-site responsibility for a 285 unit LIHTC/Market mix property.Maintain compliance within state and federal guidelines.Strong emphasis on employee training and development.Reviewed effectiveness of marketing plans and resident retention programs for individual communities. Perform due-diligence inspections for asset "take-over."Community involvement with local groups such as; NRZ (Neighborhood Revitalization Zone), Anti-Graffiti group.Supervised an in place rehabilitation to include solicitation and bid negotiations, prepare contracts and ensure proper completion of work prior to release of funds.Annual preparation and implementation of operating budgets.Reviewed monthly financial statements and prepare necessary reports for owners.Rookie of the Year (1996), Most Improved Occupancy

Assisted Property Manager with overall operations of 109 unit market property.Created new programs to enhance community and resident relations.Perform all financial functions to ensure property runs within budget.Maintained occupancy levels to company standardsEnsure customer service satisfaction at all levels of the residents expectations.