• Directly reports to General Manager as well as Marketing Manager • Support Operations and Marketing department • Generate, maintain and update multiple spreadsheets and office documentation• Generate, maintain and update multiple spreadsheets and office documentation• Prepares request for capital expenditures• Manage mall wide communications• Partner with retailers to help drive awareness, traffic and increase store sales • Lead social media; updating and maintaining company website and Facebook advertising • Increased social media presence, which in 2011, grew over 1080% in six months • Independently coordinates special projects for the Marketing Manager • Receive and direct visitors, vendors and customers• Developed brand voice and tone • Create monthly communication calendar• Manage website including creative image selection, advertising and copy writing • Write and distribute press releases• Copy editing • Event planning and execution• Complete tasks as needed to support the office management and staff • Screen and direct phone calls • Compiling and maintaining staff meeting minutes• Generates training materials• Submit IT help desk tickets on behalf of department; working as contact to resolve issues

• Full Time Employee (2005-2008)Business Support and Technical Service Administrative Assistant, Accounts Payable, and Receptionist• Independent Contractor (2004-2005) Business Support and Technical Service Administrative Assistant, Accounts Payable, and Receptionist• Third Party Contractor with the Jeane Thorne Agency (2003-2004)Receptionist and Backup Business Support Admin. Assistant------------------------------------------------------------------------------------• Ordered and maintained office supply inventory• Utilized SAP R/3 database to maintain accounts payable, payroll, purchase orders, inventory • Responsible for coordinating multiple projects to meet assigned deadlines• Mediated customer and employee conflicts• Verified and managed company expense reports• Accountable for typing proposals and business correspondence• Maintained customer/client database• Proactively supported Managers and staff• Directed finalization of travel itineraries and department schedules for management and staff• Developed PowerPoint presentations for management • Trained staff on computer software and office procedures• Supported Finance department and utilized BasWare• Answered multiple phone lines and directed calls• Generated training materials• Created and processed purchase orders• Maintained customer confidentiality agreements and sensitive documentation