Receive and review Police Applicant Personal History Statements submitted to the Backgrounds and Recruiting department, communicate with applicants via email and phone, control applicant data entry into HR systems, Excel spreadsheets, and department specific SharePoint files. Ensure applicant status remain up to date across all forms of reporting media. Assist with physical testing of Police applicants and proctor Police applicant testing. Create business documents and flyers as needed. Submitt contract employee’s timesheet information weekly.

Processed arrest jail jackets, completed open records requests, archived 911 calls and provided police records to the courts upon request. Maintained records in accordance with retention policies. Prepared annual racial profiling reports for the department. Helped to keep records in compliance with NIBRS reporting standards. Answered general questions from the public both in person and on phone. Maintained up to date security certifications for company compliance. Created Police/Fire licenses and retirement cards. Coordinated department wide and in close relation with the Legal department to address open records concerns as needed. Helped maintain the traffic citation database by addressing and correcting mistakes and missing information.

Received and processed warrants and legal paperwork. Fingerprint arrested persons. Distributed arrest reports and prisoner releases. Assisted officers and detectives with city equipment. Certified to administer breath alcohol tests with the Intoxilyzer 9000. Run criminal history background checks with the Texas Law Enforcement Telecommunication System. Processed Emergency Protective Orders. Communicated with out of county/state law enforcement agencies. Maintained proper skills and annual training. Performed other clerical duties as needed.

Independently operated call center during evening hours with minimal support. Established and met individual goals and pacing to achieve employer expectations. Responsible for data entry and customer outreach. Coordinated scheduling and appointments of Admission Representatives across 16 schools in 4 states.

Operated point of sales tools; cash handling. Maintained an orderly store appearance and greeted guests on the floor. Helped guests complete engraving orders for personalized items; operated engraving machines to complete orders. Worked positions as needed during heavy traffic periods. Assisted during opening and closing procedures.

Attended guest satisfaction through product knowledge, stocking, and maintaining efficient operations. Operated point of sale tools; cash handling. Assisted with new employee training and integration.

Responsible for daily activity planning for a class of 22 children aged 7-10 years. Maintained personal time logs. Mediator for staff and parental disputes. Curriculum included beginning and intermediate computer skills for children.