• Solicit, schedule and attend sales meetings with potential clients.• Monitor project performance on a weekly basis.• Record and edit marketing videos.• Monitored and processed insurance license renewals.

• Processed new agency requests, contract addendums and updated system to reflect changes.• Assisted with licensing requirements for employees - including new licenses, renewals and name changes.

• Assisted agencies/insureds with questions/changes to their policies.• Processed mid-term adjustment requests.• Researched, documented and resolved customer inquiries.

• Analyze customer contracts, identify and address legal and business issues with executive leadership team, maintain all litigation files, assist with emergency response to accidents, act as liaison with all company personnel on legal matters, gather companywide documents and information as needed.• Assist with billing of legal matters, track expenses, prepare correspondence, communicate with insurance broker, insurance adjustor and outside counsel as needed.• Special projects including summarizing key contract provisions, creating timelines and organizing voluminous discovery materials.

• Analyze customer contracts, identify and address legal and business issues with executive leadership team, negotiate changes, finalize and oversight of execution.• Maintain contract filing system and issue insurance certificates.• Primary pricing contact for large automotive customer, participate in numerous pricing bids, prepare pricing quotes upon request and implement rate increases.

• Serve as primary point of contact for high profile customers.• Monitor compliance with contractual operation requirements.• Schedule appointments, address customer inquiries and issues as needed.

• Learn all facets of each terminal to assume all functions in the absence of designated representatives.• Book and trace loads, scheduling pick up and delivery appointments.• Address customer inquiries and issues as needed.

• Secure arrangements for international household moves from Australia and New Zealand.• Coordinate multiple modes of transportation.• Customs clearance and any other necessary requirements for delivery to the new residence.