- Formulate sales strategies- Building relationships with business clients and securing corporate accounts- Customize sales strategies to cater to the requirements of business travelers and event coordinators- Facilitate contract negotiations- Engage in contract negotiations for business travel, conferences, and corporate gatherings- Collaborate with travel managers- Work in conjunction with travel managers and procurement teams to ensure that the hotel's services are in accordance with corporate travel guidelines and financial plans- Stay informed on market trends- Track sales outcomes and market developments to uncover potential growth opportunities- Cultivate networks.- Establish and nurture relationships with significant clients and partners.- Draft proposals & prepare proposals and cost estimates- Conduct site evaluations- Tour locations and host clients at the hotel for entertainment, meals, tours, and site assessments

- Providing training and direction for front office operations to guarantee a highlevel of guest satisfaction.- Weekly scheduling for front office agents - will be implemented to guaranteeadequate coverage at the front desk.- Provide support in sales by utilizing experience in entering multiple blocks andgenerating contracts for clients, as well as creating and managing rooming listsfor groups during periods of reduced staffing in the sales office.- Overseeing inventory management.

- Always the initial point of interaction for guests, ensuring they feel welcomedand fostering a favorable first impression.- Managing reservations and overseeing room bookings made through variouschannels, including online, telephone calls, or in-person requests. Continuouslycollaborating with other departments to guarantee that guests enjoy a favorableexperience throughout their stay.- Managing the check-in and check-out procedures for guests, issuing room keys,and handling payment transactions.- Addressing guest concerns and complaints with a courteous and promptapproach.