Amy Flake, Chc Email & Phone Number

Remote

Primary responsibilities:•Serving as the lead subject matter expert on privacy inquiries, investigations and corporate projects, while providing risk guidance for each.•Draft and finalize the privacy content for the Blue Shield Board of Directors and Audit Committee quarterly reports.•Develop privacy awareness campaigns, including internal privacy assessments and customized outreach presentations.•Provide privacy subject matter expertise regarding HIPAA, the HITECH Act and state privacy laws.•Routinely assist with the coordination of the Privacy Office response to incidents while engaging with Legal, Corporate Compliance & Ethics, Security and Customer Operations.•Maintain Blue Shield Privacy Policies, procedures and systems.•Develop and revise content for Blue Shield’s corporate privacy training program.Achievements:•As the Lead Privacy Specialist, designed and implemented the repository for storage of authorizations, disclosures, restrictions, and privacy incident reporting.•Authored documentation that provides guidance for the legal, regulatory and contractual privacy requirements that Blue Shield must comply with when privacy incidents occur. •Drafted initial Risk of Harm analysis tool that the Privacy Office utilizes to capture the details of privacy incidents and analyze the level of risk.•Part of a team that was awarded the "Best of Blue Award" for our internal privacy assessment program.•Awarded the “Spot Bonus” award from Blue Shield Management for extraordinary efforts in 2010.

Primary responsibilities:•Integral part of the team that created and ran the Privacy Office•Conducted departmental interviews, performed gap analysis and documented of as-is state•Designed, developed and implemented all necessary privacy policies and procedures to bring the company into compliance•Assisted with vendor choice for privacy compliance training and managed the vendor relationship•Authored and worked with the law department for the creation and implementation of the notice of privacy practices, the corporate privacy and confidentiality policy and the member authorization form•Worked with the Electronic Data Interchange team to implement the 834 and 270/271 HIPAA transactionsAchievements:•Certified Project Manager (Sacramento State)

Primary responsibilities:•Sold health insurance and short term insurance to individuals in 15 states across the US•Managed a book of business for clients in 15 states•Educated other sales representatives on health plans sold in various states•Facilitated weekly sales meetings for the sales department•Routinely met with representatives from health plans to better understand their products

Ba, Business Management

Education record