Amy Frank Email & Phone Number

Providing comprehensive support to the firm's Management Committee members, assisting with strategic initiatives, meeting coordination, and day-to-day operations to ensure seamless management and execution of the firm's priorities

Alpharetta, Georgia, United States

- Develop and track executive scorecards and departmental KPIs- Oversee high-priority initiatives, identifying and addressing potential obstacles- Structure and manage cadence for leadership and board meetings, including company-wide communications- Operate across tactical, strategic, and operational levels, handling cross-functional projects and responsibilities- Serve as an extension of the Executive Team, facilitating internal and external stakeholder communication-… Show more - Develop and track executive scorecards and departmental KPIs- Oversee high-priority initiatives, identifying and addressing potential obstacles- Structure and manage cadence for leadership and board meetings, including company-wide communications- Operate across tactical, strategic, and operational levels, handling cross-functional projects and responsibilities- Serve as an extension of the Executive Team, facilitating internal and external stakeholder communication- Promote team integration and enhance cross-functional collaboration- Act as a thought partner and advisor, providing analysis, recommendations, and alternative perspectives- Lead integration of acquired companies and improvements in HR processes, including onboarding, offboarding, and policy compliance- Spearhead quarterly employee town halls, fostering open communication and engagement Show less

- Maximized C-level executive efficiency through expert scheduling, travel arrangements, and records maintenance.- Assisted with several corporate acquisitions, managing due diligence, integration meetings, and project execution.- Created and maintained consistent messaging for company and investor presentations, external interviews, and key meetings.- Facilitated weekly executive meetings, prepared agendas, and ensured follow-through on action items.- Managed board relations… Show more - Maximized C-level executive efficiency through expert scheduling, travel arrangements, and records maintenance.- Assisted with several corporate acquisitions, managing due diligence, integration meetings, and project execution.- Created and maintained consistent messaging for company and investor presentations, external interviews, and key meetings.- Facilitated weekly executive meetings, prepared agendas, and ensured follow-through on action items.- Managed board relations, organizing meetings, retreats, and travel arrangements.- Administered corporate tools and software systems, including HRIS and workflow platforms.- Coordinated administrative functions and events across multiple office locations, enhancing operations and team cohesion.- Produced accurate expense reports and engaging executive communications, including a monthly newsletter. Show less

Manhattan, Ks

- Certified ScrumMaster and Scrum Product Owner- Led and facilitated requirement sessions with business stakeholders and subject matter experts- Prioritized system features and customer-requested enhancements for development sprints- Developed and wrote user stories and accompanying acceptance criteria- Verified and validated user stories ensuring that acceptance criteria was met- Coordinated the biweekly software releases based on customer requests and company… Show more - Certified ScrumMaster and Scrum Product Owner- Led and facilitated requirement sessions with business stakeholders and subject matter experts- Prioritized system features and customer-requested enhancements for development sprints- Developed and wrote user stories and accompanying acceptance criteria- Verified and validated user stories ensuring that acceptance criteria was met- Coordinated the biweekly software releases based on customer requests and company needs- Facilitated and led the key ceremonies of the Scrum process including daily scrums, sprint planning, backlog refinement, and sprint retrospectives Show less

- Delegated tasks to development and support staff, managed implementations, and trained users on the CivicREC platform in a fast-paced environment with multiple priorities- Built project timelines and guided work flows to ensure that goals were delivered on time, while communicating progress to account executives- Independently coordinated third-party API merchant integrations and data migrations among customers, merchants, and internal developers- Routinely communicated with… Show more - Delegated tasks to development and support staff, managed implementations, and trained users on the CivicREC platform in a fast-paced environment with multiple priorities- Built project timelines and guided work flows to ensure that goals were delivered on time, while communicating progress to account executives- Independently coordinated third-party API merchant integrations and data migrations among customers, merchants, and internal developers- Routinely communicated with customers about project plan and project status updates to ensure successful product implementation - Provided both onsite and online training to new customers- Provided top-level customer support to clients on the use and implementation of REC1 - Identified roadblocks and developed solutions to ensure a timely implementation Show less

Alpharetta, Ga

- Coordinated the startup and implementation of the REC1 platform for new clients- Incorporated customer requirements into monthly software releases - Prioritized customer feature requests and scheduled their implementation - Coordinated and provided onsite and online training to new customers - Provided direct customer support to clients on the use and implementation of REC1 - Responded to inquiries and provided demos to new and prospective clients

- Analyzed new data reduction software applications during developmental mode- Designed new software applications per customer requests- Authored validation test strategies and protocols for new software versions- Executed test protocols to validate new software versions, in compliance with operating procedures- Supported the LIMS international software help desk by answering user calls, troubleshooting and assisting labs on software use, tracking all calls, and participating in… Show more - Analyzed new data reduction software applications during developmental mode- Designed new software applications per customer requests- Authored validation test strategies and protocols for new software versions- Executed test protocols to validate new software versions, in compliance with operating procedures- Supported the LIMS international software help desk by answering user calls, troubleshooting and assisting labs on software use, tracking all calls, and participating in help desk review sessions- Trained Abbott’s international locations (e.g., Germany, Puerto Rico) on how to implement the software in their laboratory environments and how to estabilish their own help desks Show less

- Supported the ARCHITECT® Diagnostic Instrument Product Launch- Led the analytical quality assurance for new diagnostic assays- Administered changes to testing documents in compliance with operating procedures- Performed production validation and final release testing- Trained new employees on standard laboratory operating procedures to maintain compliance with FDA regulations- Served as the expert on a new data reduction software program and its connections to the lab… Show more - Supported the ARCHITECT® Diagnostic Instrument Product Launch- Led the analytical quality assurance for new diagnostic assays- Administered changes to testing documents in compliance with operating procedures- Performed production validation and final release testing- Trained new employees on standard laboratory operating procedures to maintain compliance with FDA regulations- Served as the expert on a new data reduction software program and its connections to the lab instrumentation- Coordinated the conversion of instructional documentation for the new data reduction software- Conducted international training in Germany on quality processes and data reduction software- Reviewed and signed off on testing documents and experimental testing procedures- Performed Good Manufacturing Practices (GMP) duties and maintained lab instrumentation Show less

Schaumburg, Il

- Responsible for the care and treatment of hospitalized animals- Assisted with surgeries, including the induction and maintenance of anesthesia- Prepared and processed patient laboratory diagnostic tests and developed x-rays- Triaged emergency patients and provided telephonic triage assistance to clients with emergency situations

Bachelor Of Science (B.S.), Cellular Biology

Education record